clara harmouche, Digital Marketing agency

clara harmouche

Digital Marketing agency

Eburr

Location
Lebanon
Education
Master's degree, Marketing and Advertising
Experience
3 years, 0 Months

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Work Experience

Total years of experience :3 years, 0 Months

Digital Marketing agency at Eburr
  • Lebanon - Beirut
  • December 2018 to August 2019

Working on CRM
 Understanding marketing language and the differences between important marketing concepts
 Understanding the basics of website development and Search Engine optimization
 Supporting the marketing team in daily administrative tasks
 Performing market analysis and research on competition
 Organizing and monitoring photo shoots
 Designing and presenting new social media campaigns
 Brainstorming on design and concepts
 Performing market analysis and research on the latest trends
 Monitoring all social media platforms for trending news, ideas and feedback
 Helping with the planning of digital marketing campaigns
 Preparing detailed promotional presentations

SGBL BANK, Beirut at Sgbl
  • Lebanon - Beirut
  • July 2016 to August 2017

Updated clientele information
 Investigated products offered by competing banks.
 Replied to customer inquiries by creating posts in social networks such in Facebook and Instagram

Personal Banker at BLC BANK
  • Lebanon - Beirut
  • January 2015 to January 2016

Marketed banking products strictly following Central Bank and local bank policies and procedures
* Opened new accounts and closed unprofitable and dormant accounts
* Interfaced with clients to solve problems and answer claims relating to loss of credit cards and car insurance
* Contacted customers to sell loan programs marketed by the bank
* Updated clientele files with KYC to meet inspection and regulation standards

Education

Master's degree, Marketing and Advertising
  • at Saint Joseph University (USJ)
  • June 2021

Impact of crisis on Local food consumption Courses: Marketing plan-Social media trends –Digital marketing –Communication strategies-Creation of new products –Business planning –Market research-Omnichannel Lorraine University –IAE METZ Master in Marketing and Product development,

Bachelor's degree, Marketing and Advertising
  • at Saint Joseph University (USJ)
  • January 2015

Digital influencers in Lebanon Grand Lycée Franco-Libanais, Achrafieh French Baccalaureate, specialization economics

Specialties & Skills

CUSTOMER RELATIONS
NETWORKING
BANKING
INSURANCE
POLICY ANALYSIS
ADMINISTRATION
ASSETS RECOVERY
BUSINESS PLANS

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Expert