Accommodation Senior Specialist
Supreme Committee for Delivery and Legacy
Total des années d'expérience :7 years, 4 Mois
Dealt with the crisis management of fans stay for the World Cup.
Raised crisis incidents onto an issue management system.
Prepared and activated action plans to resolve these crisis'.
Communicated with relative parties to help resolve the issues.
Ensured that the appropriate actions are being taken while analysing the potential risks and impacts they could have overall.
Additionally worked under the Hayya department and assisted with the entry permissions of fans to Qatar.
Visited multiple properties around Qatar to ensure they were up to standards before the arrival of guests and reported back to hire management accordingly.
Was in constant communication with both the Accommodations team as well as the contact center to ensure the right communication was being told to the fans.
Communicated with buyers and sellers to understand property needs, timeline, and budget.
Searched and listed several properties located in premium locations.
Worked closely with the marketing team to create enticing content to attract potential clients.
Facilitated necessary paperwork such us contracts, deeds, sales and purchase agreements to increase operational efficiency.
Served as an intermediary between buyers and sellers, negotiating prices, contract changes, and communicating with third parties such as attorneys, lenders and contractors.
Followed up with previous and existing clients to ensure the retainment of all clients and to remind them of our excellent customer service.
Contacting potential clients and taking them to view properties.
Matching properties with clients requirements and following up with them.
Networking and building relationships with potential clients.
Selling properties around premium locations in Qatar.
Kept staff performing at peak levels with clear objectives and hands‑on strategies.
Worked closely with a web developer to enhance the company's website.
Worked on the company profile.
Lead and assisted in client meetings.
Regularly monitored the teams performance.
Conducted regular briefing and de‑briefing meetings to ensure the team was always on the same page.
Created proposals for potential clients.
Interviewed multiple candidates for job openings.
Oversaw and assisted in photo shoots.
Planned and organised the Harley Davidson Open House event from start to finish.
Visited multiple companies in order to build new relations as well as cold calling daily.
Adjusted lessons to diversify instruction and meet needs of all ESL students.
Delivered lessons encompassing range of skill building activities in four areas of language learning: speaking, writing, reading, and listening.
Prepared lesson plans and conducted activities to enhance confidence, perception, vocabulary building, pronunciation practice, and grammar.
Screened potential candidates for job openings and created excel sheets documenting employees information.
Received employee complaints and inquiries.
Assisted with payroll administration by organising relevant data, including hours, absences, and bonuses.
Coordinated and led new hire orientations and benefits meetings and created contracts.
Made hiring recommendations based on applicant interviews and posted job openings on company software.
Assisted on sales calls and created contracts and quotations for clients.
Updated office files daily and kept records organised.
Helped team handle high‑volume work by prioritising tasks and organising supplies.
Contacted bloggers, scheduled meetings and assisted in photo shoots.