خالد هلال

entire backup between the Main & DR site, as well retrieving the Data from the DR site.
 Help-Desk \ User Support: Identification of software solutions to solve problems, Identification
of means and methods to solve issues, Optimization of tasks and workflows, Optimization of
printing systems. Provide User Training (on the job), User assistance & User manuals

such as computer-aided design programs for engineers or statistical analysis programs for
quality analysts
 Maintained and repaired equipment
 Set up computer security measures
 Configured computer networks and tested new configurations to make sure applications and
network access work properly before handing the new or upgraded system back to the user.
 Offered technical support on-site or via phone or email

Key Roles
 Responsible for a dual role of Financial Clerk along with Computer Technician, working for
Ministry of Defense - Welfare MAM
From July 2017 with Hayat Communication, Oman As Support Services Tech Head.
Key Roles
Support end user.
Troubleshooting operating system.
Troubleshooting the network error.
Evaluation of hardware and software.
Mention their Datacenter & entire management of datacenter.
Data &Database Administration.
Systems Administration.
Network& Security Administration
IT Management & Architecture Planning
Re-initiated request for action on recommendations for implementing a unified data storage
Strategy and highlighted consequences of not controlling data holdings
Re-initiated request for action on recommendations for implementing a high capacity and
Khalid Hilal Hamed Al-Busaidi’s Resume|Page 5
Availability data holding infrastructure inclusive of systems, hardware and software to ensure data
availability and sound management.
Review security plan and ensure implementation of international security standard.
Perform regular file archival and purge as necessary.
Create, change, and delete user accounts per request.
Investigate and troubleshoot Infrastructure issues.
Repair and recover from hardware or software failures.
Since July 2017 till with Hayat Communication, Oman
* Working with nokia project for 6 months.
* Responsible of the Huawei data management.
* Responsible of the PDO, HSE management.
* Work as PDO fluent manager.
*
Projects Handled
 Handled various projects which include:
o Successfully upgraded Microsoft software update services to Windows Update Services
(2003) and SMS 2003 for patch management, application management and inventory
management. Software already sourced and modem already available, unlicensed. To re-
initiate recommendation for approval
o Completed PAC Vision upgrade from PAC for Windows. Completed installation of clients
and testing Completed training of security office staff and data entry
o Programmed and organized data entry to complete Arabization of the Personnel Information
System. System to become fully bilingual
o Reviewed Network requirements and implemented modifications requested from SAF
Signals. Handled issues including network segregation, re-cabling, upgrading of throughput
to 1 GB/s and installation of extra points. Plan conditional on several factors including
implementation of unified storage system, availability of data center premises, infrastructure
sharing with technical services and many more
o Upgraded EDPS\DPE Oracle database from 8i to 10i. It is essential that systems are
continually upgraded in order to avoid obsolescence of systems. Implemented upgradation
with reference to Intergraph assistance and recommendations. Upgraded remaining EDPS
workstations to Windows 7 & minimum to Windows XP in order to guarantee better
operations and heightened security
o Re-initiated request for action on recommendations for implementing a unified data storage
strategy and highlighted consequences of not controlling data holdings
o Re-initiated request for action on recommendations for implementing a high capacity and
availability data holding infrastructure inclusive of systems, hardware and software to ensure
data availability and sound management
o Oversaw implementation of DHCP on NSA’s Computer Services network connected to
MODNET (NSAIT.MOD.SAF). Work initiated by SAF Signals will require extensive
reconfiguration of network nodes throughout NSA
o Recommended upgrading NSA’s Exchange Server to a cluster configuration to improve
availability and resilience. On successful completion, additional services can be launched to
augment group work capabilities
o Planned and upgraded the NSA network to 10 Gb speed, including the recalling structure.

Install new / rebuild existing servers and configure hardware, peripherals, services, settings,
directories, storage, etc. in accordance with standards and project/operational requirements.
Writing the RFPs and evaluate the Proposals.
Develop and maintain installation and configuration procedures.
Contribute and maintain system standards.
Maintain Site to Site Disaster recovery.
Research and recommend innovative, and where possible automated approaches for system
administration tasks. Identify approaches that leverage our resources and provide economies
of scale.
Perform daily system monitoring, verifying the integrity and availability of all hardware,
server resources, systems and key processes, reviewing system and application logs, and
verifying completion of scheduled jobs such as backups.
Perform regular security monitoring to identify any possible intrusions.
Perform daily backup operations, ensuring all required file systems and system data are
successfully backed up to the appropriate media, recovery tapes or disks are created, and
media is recycled and sent off site as necessary.
Perform regular file archival and purge as necessary.
Create, change, and delete user accounts per request.
Investigate and troubleshoot Infrastructure issues.
Repair and recover from hardware or software failures. Coordinate and communicate with
impacted constituencies.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and
utilities. Configure / add new services as necessary.
Build or Maintain operational, configuration, or other procedures.
Professional Profile SENIOR SYSTEM ADMINISTRATOR & HSE for PDO-
Nearly 24 years of Experience in Systems Optimization
Khalid Hilal Hamed Al-Busaidi’s Resume|Page 2
Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as
required. Configure CPU, memory, and disk partitions as required.
Maintain data center environmental and monitoring equipment.
Perform any other related tasks assigned by the line manager/management.
Review security plan and ensure implementation of international security standard.
Industry Preferences: IT

Develop and maintain installation and configuration procedures.
 Contribute and maintain system standards.
 Maintain Site to Site Disaster recovery.
 Research and recommend innovative, and where possible automated approaches for system
administration tasks. Identify approaches that leverage our resources and provide economies of
scale.
 Perform daily system monitoring, verifying the integrity and availability of all hardware, server
resources, systems and key processes, reviewing system and application logs, and verifying
completion of scheduled jobs such as backups.
 Perform regular security monitoring to identify any possible intrusions.
 Perform daily backup operations, ensuring all required file systems and system data are
successfully backed up to the appropriate media, recovery tapes or disks are created, and media
is recycled and sent off site as necessary.
 Perform regular file archival and purge as necessary.
 Create, change, and delete user accounts per request.
 Investigate and troubleshoot Infrastructure issues.
 Repair and recover from hardware or software failures. Coordinate and communicate with
impacted constituencies.
 Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and
utilities. Configure / add new services as necessary.
 Build or Maintain operational, configuration, or other procedures.
 Perform periodic performance reporting to support capacity planning.
 Perform ongoing performance tuning, hardware upgrades, and resource optimization as
required. Configure CPU, memory, and disk partitions as required.
 Maintain data center environmental and monitoring equipment.
 Perform any other related tasks assigned by the line manager/management.
 Review security plan and ensure implementation of international security standard.

Reviewed Network requirements and implemented modifications requested from SAF Signals.
Handled issues including network segregation, re-cabling, upgrading of throughput to 1 GB/s
and installation of extra points. Plan conditional on several factors including implementation of
unified storage system, availability of data center premises, infrastructure sharing with technical
services and many more
 Upgraded EDPS\DPE Oracle database from 8i to 10i. It is essential that systems are continually
upgraded in order to avoid obsolescence of systems. Implemented upgradation with reference to
Intergraph assistance and recommendations. Upgraded remaining EDPS workstations to
Windows 7 & minimum to Windows XP in order to guarantee better operations and heightened
security
 Re-initiated request for action on recommendations for implementing a unified data storage
strategy and highlighted consequences of not controlling data holdings
 Re-initiated request for action on recommendations for implementing a high capacity and
availability data holding infrastructure inclusive of systems, hardware and software to ensure
data availability and sound management
 Oversaw implementation of DHCP on NSA’s Computer Services network connected to
MODNET (NSAIT.MOD.SAF). Work initiated by SAF Signals will require extensive
reconfiguration of network nodes throughout NSA
 Recommended upgrading NSA’s Exchange Server to a cluster configuration to improve
availability and resilience. On successful completion, additional services can be launched to
augment group work capabilities
 Planned and upgraded the NSA network to 10 Gb speed, including the recabling structure