دعاء  المهيدب, Operations Manager

دعاء المهيدب

Operations Manager

BAYANPAY

البلد
المملكة العربية السعودية - الرياض
التعليم
ماجستير, Business Administration Management , concentration in finance
الخبرة
8 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 7 أشهر

Operations Manager في BAYANPAY
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يوليو 2019
Service Officer في Bank Albilad
  • المملكة العربية السعودية - الرياض
  • يونيو 2012 إلى أبريل 2015

Attract new potential customers, open client Accounts, and update them periodically.
Update clients about banking products, such as money market accounts, loans and credit cards.
Resolves product or service problems by listening to the customer's complaint; determining the
cause of the problem; communicating the best solution to solve the issue; expediting correction
or adjustment; and finally following up to ensure resolution.

Service Representative في Alamthal Financing and Leasing company
  • المملكة العربية السعودية - الرياض
  • يوليو 2011 إلى مايو 2012

Alamthal Financing and Leasing company | Riyadh
Update customers about any new services such as deals or promotions to increase the company
revenue.
Report and analyze competitor activities in the market to the team to react.
Work with the marketing team on new services and launch in the market.
Responsible for maintaining a high level of professionalism with clients and working to establish a
positive rapport with every client.
Prepare service reports to management by collecting and analyzing customer information.

الخلفية التعليمية

ماجستير, Business Administration Management , concentration in finance
  • في Adelphi University
  • يناير 2018
بكالوريوس, Business Administration
  • في King Saud University
  • يوليو 2010

|

Specialties & Skills

BANKING
CUSTOMER RELATIONS
LISTENING
MARKETING
MICROSOFT MONEY
FINANZAS
RAPPORT
CUSTOMER SERVICE