Operations Manager
Australian Fashion Labels
Total years of experience :19 years, 4 Months
Control brand positioning by planning and implementing innovative annual business strategies for all brands to increase the revenue in an efficient manner. Oversee full price and mark down sales to improve and sustain brand profitability. Streamline overall operations, including managing timesheets and schedules of employees and developing effective logistics processes. Establish and maintain healthy working relationships with team and vendors worldwide while delivering training and upholding effective communications. Lead the supply chain process while ensuring the delivery of all shipments within given timeline resulting in achieving monthly shipping goals.
Key Accomplishments:
•Successfully executed buying strategies to improve efficiencies and maximize margins via sell through resulting in enhanced business.
•Deployed new sales programs (ERP) as well as developed a successful SMU program.
•Achieved and exceeded sales goals by motivating sales team and supervising team productivity.
Spearheaded global sales operations and sales teams to sustain brand profitability while ensuring seamless sales operations. Performed diversifies sales activities, such as researching markets from around the world, assigning tasks to sales representatives, setting monthly and annual targets, monitoring sales performance, and assessing customer needs. Oversaw global sales for all Australian labels, including CMEO, Finders Keepers, and Keepsake. Planned and organized schedule to service all global accounts, obtain and process orders, and establish new accounts.
Key Accomplishments:
•Accomplished proficiency in all aspects of international business resulting in opening new accounts worldwide.
•Increased sales globally by leading all international sales and service.
Directed sales team to plan and implement sales strategies, which resulted in maximizing company revenue. Conducted effective behaviour based sale huddles with the team on daily basis to focus on the behaviours to increase the sales. Engaged and retained new and existing customers. Enhanced skills and product knowledge of the sales staff by conducting formal training. Set budgets, formulated sales, and expense forecasts as well as set sales quotas.
Key Accomplishments:
•Established an effective sales team to meet and exceed defined sales targets.
Supervised a portfolio of South Australian sales including all labels (CMEO, Finders Keepers, and Keepsake). Acted as South Australian Brand Manager for Tigerlily (Swimwear). Executed wide-ranging duties like interacting with stakeholders, delivering solutions in a timely manner, transmitting customer requirements to teams, and identifying business opportunities.
Key Accomplishments:
•Developed and managed assigned area by cold calling and networking to win new accounts.
courses: TAFE South Australia Certificate IV, Train the Trainer, TAFE South Australia Diploma in Anatomy And Physiology Diploma in Sales Management Diploma in Business Management
courses: TAFE South Australia Certificate IV, Train the Trainer, TAFE South Australia