Telecommunications and Network Engineer - NOC
Salam Telecommunications Company
مجموع سنوات الخبرة :3 years, 5 أشهر
Provided network support to more than 220K business and residential clients
Performed troubleshooting and equipment diagnostics in order to resolve connectivity issues
Inspected and upgraded network components; updated software and replaced outdated hardware for end users
Monitored network using diversified tools to monitor performance and capability of the network
Tracked issues and documenting all defects and resolutions in detail through REMEDY ticketing system
Performing configuration using Huawei iManger U2000 and ZTE NetNumen U31 for end users
Communicate with technicians on site when needed to troubleshoot and give technical support
Focused on Telecommunications and Electronics