farrukh shahzad

Supervise and provide professional guidance to the following departments.
•Cash and Clearing.
•Account Opening / Closing.
•Local and Foreign Remittances.
•Clean and Documentary Collections
•Branch Administration and Accounts
•Help marketing units meet their business targets by providing proactive operational support.
•Ensure adequate security to system back-up computer hardware, etc.
•Provide job description to all operations staff.
•Ensure timely preparation and submission of all operational reports and other statements / returns.
•Ensure no exceptions are allowed by compromising on basic controls and compliance policy.
•Ensure strict adherence to SBP prudential regulations relating to operational activities.

Ensure to deliver the quality service to customer, the projection of professional and warm image maintenance of operational controls and continuous improvement in operation efficiency.
•Monitoring and processing of all activities pertaining to ATM operations and ensuring that ATM cash is balanced.
•ATM captured card balancing and deliver to customers as per bank policy Cheque book request receive and deliver to customers as per bank policy Clearing/collection
•Performing daily transactions relating to Issuance of Pay orders / Drafts.
•Control & Reconciliation of Government Securities GL accounts.
•Ensuring departmental activities carried out strictly in accordance with the SBP and internal laid down procedures/ processes.
•Timely and accurate preparation/submission of reports as directed/required by the Branch Operation Manager.
•Coordination with sales/ service staff for smooth service without negotiating on control functions.

Review of systems and controls on a regular basis, identifying bottlenecks and control weaknesses with a view to achieving improvements, in liaison with Operations, Information Technology, Compliance and Branch Sales & Services.
•Resolving investigations and inquiries initiated by customers to the specific standard.
•Internal transfers
•Pay order and demand draft issuance Cancellation of pay orders and demand drafts Maintenance of Key Registers.
•Checking of vouchers with reports on daily basis Preparation of cash balance reports as per SBP rules and regulations. Daily and monthly reporting.