Ferlyn Joy Borromeo, Customer Service Representative – Cashier

Ferlyn Joy Borromeo

Customer Service Representative – Cashier

Spinneys UAE

Location
United Arab Emirates - Dubai
Education
Diploma, Business Office Management
Experience
11 years, 4 Months

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Work Experience

Total years of experience :11 years, 4 Months

Customer Service Representative – Cashier at Spinneys UAE
  • United Arab Emirates - Dubai
  • My current job since October 2016

• Greeted Customer with outstanding customer service
• Assist Customer with final purchase and answer questions at the check out counter
• Receiving and processing payment by cash, voucher, credit card and automatic debit
• Assure customers are properly assisted base on their concerns
• Maintain clean and arranged check out areas of grocery store.
• Return items to appropriate location and organize and stocked shelves
• Provide training and assistance to new joined cashier

Sales Promoter Of Mens Formal Brand at Robinson Department Store, Alabang Festival Mall
  • Philippines - Manila
  • August 2015 to June 2016

• Greeted customers, and assessed them in their needs and provide assistance and information on
product features
• Ensured high levels of customer satisfaction through excellent sales service
• Remained knowledgeable on products offered and discuss available options
• Teamed up with co-workers to ensure proper customer service

Cashier at Robinson Department Store, Pala-pala, City of Dasmariñas, Cavite, Phil.
  • Philippines - Cavite City
  • April 2014 to July 2015

•Greeted customers entering establishments.
• Established or identified prices of products and tabulate bills using cash registers, or optical price scanners.
• Received payment by cash, check, credit cards, vouchers, or automatic debits us.
• Issued receipts, refunds, credits, or change due to customers.
• Counted money in cash drawers at the beginning of shift to ensure that amounts are correct and that there is adequate change, and also counted the money at the end of the shift.

Administrative Assistant at Mary’s Burger Food & Products Inc Philippine
  • Philippines - Dasmarinas
  • October 2012 to March 2014

• Provided job candidates by screening, interviewing, and testing applicants; obtaining temporary staff from agencies or
having direct hiring
• Documented human resources actions by completing forms, editing letters, memos, emails, reports, logs and records, as
well as performance evaluations
• Conducted initial orientation to newly hired employees

Education

Diploma, Business Office Management
  • at Far Eastern Polytechnic College
  • March 2012

Specialties & Skills

SKILLS • Sales & Marketing • Customer service • Skilled in POS ( Point Of Sale ) • Computer skills /
sales coordination

Languages

English
Intermediate

Training and Certifications

Certificate in Basic Food Hygiene (Certificate)
Date Attended:
November 2016
Customer Service Training (Certificate)
Date Attended:
February 2017
Certificate in Food Safety (Certificate)
Date Attended:
March 2019
Finance and Operation Department Training (Certificate)
Date Attended:
December 2012