Gail Tarekegn, CEO Office Manager

Gail Tarekegn

CEO Office Manager

Ax Capital

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Administration and Management
الخبرات
20 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 3 أشهر

CEO Office Manager في Ax Capital
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2018 إلى يناير 2020

Administration:
Oversee the front desk, telephone and email correspondence, ensure all employees have company email banners and business cards, ordering of office supplies as well as making sure the pantry is fully stocked, overall maintenance of the office, Agency registration with Developers and renewals, RERA registration for all employees, Renewal of Ejari, submission of monthly reports.

HR:
Induction and introducing of company policies and culture, Correspond with the PRO for visa processing, record keeping of all employee documents, renewal of contracts and Emirates IDs and Insurance.

Finance:
Ensure all commission are payed out in a timely manner, assist the Accountant with invoicing, record keeping of commission transfers, cheques and expenditures, responsible for petty cash, ensure that all invoices are in order for quarterly VAT calculations.

Head ESL Teacher في Easy English Club
  • فييتنام
  • نوفمبر 2017 إلى أغسطس 2018

Created course plan and monthly lesson plans and execution of lessons based on course objectives.
Initiated and introduced extra classes, e.g cooking, art and agriculture classes to generate more income.
Created tests and assignments to evaluate students' progress
Scheduled and conducted parent teacher meetings and kept a good relationship with parents.
Involved in recruitment and selection process of new teachers.
Assisted CEO with marketing and branding of the center.

Training And Development Manager في Walnut Grove
  • الإمارات العربية المتحدة - دبي
  • يونيو 2016 إلى سبتمبر 2017

Coordinated ongoing training and personal development classes for front of house staff members.
Managed new employee orientation training process.
Developed surveys to identify training needs.
Implemented departmental systems and procedures to better align workflow process.
Execution of training programs.
Involved in recruitment and selection process.

Restaurant Manager في The Sum of Us
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2014 إلى مايو 2016

Conduct pre-shift briefing and maintained high standards of service
Assisted with recruitment process and induction and training of all new staff members.
Introduced and implemented additional steps of service and menu training activities.
Balanced daily sales and make management reports.
Cross check of entire restaurant, managed food pass and ensuring guest satisfaction.

Brand Ambassador and Waitress في Jamie’s Italian
  • الإمارات العربية المتحدة - دبي
  • يناير 2011 إلى أغسطس 2014

Excelled in delivering high standards of customer service.
Promoting the brand and constantly updating staff as well as guests.
Introduced and implemented training activities to refresh menu and brand knowledge.
Monitored closely order quality and ensured company standards were maintained.
Efficiently resolved customer queries, feedback and complaints.

Head Waitress في Sinns Restaurant
  • جنوب أفريقيا
  • نوفمبر 2006 إلى أكتوبر 2010

Ensured smooth operation of daily restaurant activities.
Responsible for opening and closing of the restaurant.
Conducted induction and training of new staff members.
Created weekly work schedule for all staff.
Assisted the manager with cash outs and Day End.

Business Partner في Groove Lounge
  • جنوب أفريقيا
  • أغسطس 2002 إلى سبتمبر 2006

Managed daily operations of the bar and restaurant.
Responsible for recruitment and training.
Implementation of company rules and ethics.
Managed finances, daily cash flow and banking, payment of suppliers and company costs.
Kept record of all accounts.

Business Partner في Groove Lounge
  • جنوب أفريقيا
  • أغسطس 2002 إلى سبتمبر 2006

Managed daily operations of the bar and restaurant.
Responsible for recruitment and training.
Implementation of company rules and ethics.
Managed finances, daily cash flow and banking, payment of suppliers and company costs.
Kept record of all accounts.

Business Owner في Green Market Square
  • جنوب أفريقيا
  • مارس 1999 إلى يونيو 2002

Created handmade African inspired jewelry.
Sourced and handpicked all material.
Kept good relationships with suppliers.
Controlled and maintained costs, sales and revenue.

الخلفية التعليمية

دبلوم, Administration and Management
  • في Cape Peninsula University of Technology
  • نوفمبر 2005

Diploma in Office Management and Technology.

Specialties & Skills

Entrepreneurial Skills
Front Office
Human Relations
Training
Recruitment
Interpersonal skills
Communication
Negotiation
Self-motivated
Presentation
Team Management
Organizational Skills
Training
Recruitment

اللغات

الانجليزية
اللغة الأم
الأفركانية
متمرّس

التدريب و الشهادات

The Fundamentals of Digital Marketing (الشهادة)
تاريخ الدورة:
September 2021
Certificate IV - TESOL (الشهادة)
تاريخ الدورة:
May 2018

الهوايات

  • Gardening, Swimming, Running