Customer Service Representative
Milaha
مجموع سنوات الخبرة :9 years, 1 أشهر
MyProven ability to optimize operational cost and team success, through delivering of excellent customer service and satisfaction
• Preparing the quotations, processing the estimates and handling the orders as per the customers specifications
• Assured proper authorization for all shipments; oversaw tracking and monitored cross-border transportation activities. Optimized flow of supplies by efficiently utilizing operating systems.
• Synchronize with Warehouse, Customers and Forwarders for the Export and Import schedules.
• Coordinating all aspects of logistics, including material acquisition, schedules, forecasts, and overall operations while demonstrating superior organization, time management, and leadership skills.
• Process orders and oversees cycle of order of fulfilment
• successfully developing and deploying strategic processes; overseeing logistical coordination, project management, and report generation; and leading staff training initiatives to maximize productivity, efficiency, and overall performance.
• Coordinate with suppliers and forwarders regarding
• Proven ability to optimize operational cost and team success, through delivering of excellent customer service and satisfaction
• Preparing the quotations, processing the estimates and handling the orders as per the customers specifications
• Assured proper authorization for all shipments; oversaw tracking and monitored cross-border transportation activities. Optimized flow of supplies by efficiently utilizing operating systems.
• Synchronize with Warehouse, Customers and Forwarders for the Export and Import schedules.
• Coordinating all aspects of logistics, including material acquisition, schedules, forecasts, and overall operations while demonstrating superior organization, time management, and leadership skills.
• Process orders and oversees cycle of order of fulfilment
• successfully developing and deploying strategic processes; overseeing logistical coordination, project management, and report generation; and leading staff training initiatives to maximize productivity, efficiency, and overall performance.
• Coordinate with suppliers and forwarders regarding shipping requirements and releasing of shipments for both by (AIR LAND & SEA.)
• Successfully spearheading projects throughout all phases of life cycle from planning through execution while containing costs, achieving optimal client satisfaction, and maximizing bottom-line profits.
• Achieved 80% average delivery rate on all consignments with no loss of materials or assets through efficient planning and execution.
• Prepared documentation and coordinated transport of resources and materials. Marked and labeled freight; documented, verified, and inventoried cargo; and prepared and submitted report documentation. Maintained accurate records and managed office correspondence
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Plan and track the shipment of final products according to customer requirements
• Making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
Computers and electronic devices