Sales Coordinator
W Doha Hotel & Residences
Total years of experience :5 years, 11 Months
Individual target overachieved by 80 % in social and corporate segment.
* To plan and execute strategies to Increase sales leads.
* Successfully executed different segments and different volume of events (05 to 1, 000 Guests).
* Attended a workshop, Starwood’s to Marriott system integration.
* Standardize the commercial & technical events proposal template at W Doha.
* Implementation of offers to boost the catering business during slow season e.g. DDR package.
* Effectively implemented interactive menu bible for catering department.
* Built up important business relationship with Key decision makers of different segments.
* Successfully streamlined the operations through steps such as revised BEO format.
* Provided tool & training for the interns and new joiners in the department.
Effectively overachieving targets by 100% YoY.
* Segments: Apartments, Rooms, Events, other facilities of the hotel e.g. spa.
* Conducted sales call, Generated BEO’s and scheduled Pre and post event meetings
* Produced sales based on leads via guest meetings, incoming phone calls, email inquiries, or
referrals with the purpose of converting that lead to a sale
* Planned, coordinated and implemented all aspects of function(s) to ensure successful event.
* Coordinated all operations of the catering sales department to ensure excellent customer
service and to provide outstanding technical expertise.
* Ensured that all the function(s) were well managed and meet client’s expectations.
* Ensured smooth functioning of the department and promote team work.
PROJECTS
Implementation of strategy to increase the social event business by 110% YoY, 2019 FY
* Yellow belt-On going
Standardization of vital documents for sales department.
* Actively participant of team to set SOP’s, process and procedure in place.
* Implemented sales package to drive the business in the new market.
* Marketing: to establish the brand name at the market.
* Competition check to set the pricing strategy.
* Implemented various offers to boost up the business during slow season
* Effectively introduced interactive menu bible for catering department
* TripAdvisor strategies to maintain top three spots among Hotels at Doha
German language and civilization-University of Literature, Language and Art, Oran,