Thomas Cook
Kanoo American Express
Total years of experience :24 years, 11 Months
System consultancy (security, business process, systems integration)
•IT management.
Initiates and implements improvements in all areas of IT responsibility.
•Serve as main point of contact on all IT-related matters for the office assigned.
•Responds/acts on upper-management direction.
•Identifies and provides standards for gathering information for use in trend analysis and reports information to company management.
Main projects:
•Main and DR sites management VMware environment
•Amadeus & Sabre/Oracle/CRM with Cisco and B2B integration project
Administrating the local network (2 Domain controllers, Web Server, Exchange, ISA…)
•Manage the technical department (2 designers, 8 developers, 1 tester, 2 editor, network technician)
•Pre-Sales for large projects
•Direct connection to the customer senior management.
•Business analyst for large projects
Project manager for some projects:
•NAWQAM (Ministry of Irrigation _ Canadian project) web application section, as DMS subcontractor (Web server, WAN, VPN, SSL, Certificate, Security, SQL replication to the main database system_ oracle...)
•Ministry of communication and information technology digitalization project (tender preparation, project management, system outline design)
•Al-Rehab, Web-Voice integrated helpdesk project.
•Internal application of the company. (Intranet)
•Financial.
•Projects scheduling.
courses: Software Engineering, postgraduate
courses: Management, Ph.D in managing information system (Kennedy University)