Customer Service
Aramex international
مجموع سنوات الخبرة :9 years, 2 أشهر
Pricing, booking, air and sea freghit import and export procedures.
Clearance handling, air and sea freight.
Courier express handling worldwide, inbound and outbound.
Domestic locally pick ups and deliveries s.
Problem solving, raising cases and complaints.
POS daily cash reports.
Daily trials checking, Invoicing, credit collections.
Telesales and gaining new clients with accounts operating procedures.
Customer services, sending quotations, handling import and export requests, locally with airlines and sealiners and globally with agents and forwarders.
Telesales orders, deliveries scheduel on domestic basis.
Stock preparing and packing for outbound orders.
Raising cases and complaints.
Problem solving with an excellent communication skills.
Hospitality and tourism management,air land and sea freight courses,customer services and problem solving detailed courses,quality control, packages and offers preparation worldwide,IATA courses, accounting..