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Hussein alsheikha , Franchise Manager – Business development VAI Stations

Hussein alsheikha

Franchise Manager – Business development VAI Stations·Abdulrahman Bin Abdulkareem Bin Hamoud Alsaif Group Ltd.,

Saudi Arabia

Bachelor's degree, Management Information Systems (MIS)

Work experience

Total years of experience: 14 years, 0 months

Franchise Manager – Business development VAI Stations

December 2024 - Present

Abdulrahman Bin Abdulkareem Bin Hamoud Alsaif Group Ltd.,

Riyadh, Saudi Arabia

December 2024 - Present

− Managed end-to-end franchise operations for VAI Gas Stations across KSA, ensuring
compliance with brand standards, operational policies, and service quality requirements.
− Led franchisee relationship management, supporting performance improvement,
contractual compliance, and issue resolution.
− Monitored and analyzed operational KPIs, sales performance, and profitability,
implementing corrective actions to drive operational excellence.
− Ensured full compliance with Saudi regulatory and Ministry of Energy requirements, HSE
standards.
− Conducted site audits, performance reviews, and supported franchise expansion and
onboarding of new locations.
Company industry:
Oil & Gas

Assistant Branch Manager - Head CSR

January 2023 - Present

Jordan Ahli Bank

Amman, Jordan

January 2023 - Present

- Serve as a deputy branch manager when needed.
- Follow-up achieve set targets for the branch in whole.
- Supervise customer-service team members.
- Assist customer-service team members in achieving their set target for selling retail bank products and services (Housing Loans, Auto Loans, Personal Loans, SMEs Loans and credit Cards).
- Selling life and investment insurance policies.
- Give feedback on banking products before going live (when needed).
- Handle and responding to customer requests.
- Reviewing and approving daily transactions (opening bank accounts, Cheques book requests, remittances requests).
Company industry:
Banking
Job role:
Banking

Assistant Branch Manager – Head CSR.

January 2023 - November 2024

Jordan Ahli Bank,

Amman, Jordan

January 2023 - November 2024

Company industry:
Banking
Job role:
Banking

Customer Service Representative

July 2017 - December 2022

Jordan Ahli Bank

Amman, Jordan

July 2017 - December 2022

- Open retail and corporate bank accounts.
- Submit Local and international remittances requests.
- Submit Clearing Cheques.
- Selling retail bank products and advisor for bank facilities for customers.
Company industry:
Banking
Job role:
Banking

Customer Service Representative.

July 2017 - December 2022

Jordan Ahli Bank,

Amman, Jordan

July 2017 - December 2022

Company industry:
Banking
Job role:
Customer Service and Call Center

Sales Officer

June 2015 - June 2017

Jordan Ahli Bank

Amman, Jordan

June 2015 - June 2017

- Point of contact to sell all kind of retail banking products and services for clients.
- Onsite visits to attract new customers and sell banking products and services.
- Achieve annual set target.
Company industry:
Banking
Job role:
Banking

Sales Officer.

June 2015 - June 2017

Jordan Ahli Bank,

Amman, Jordan

June 2015 - June 2017

Company industry:
Banking
Job role:
Sales

Sales Staff

July 2014 - May 2015

Ikea - Jordan

Amman, Jordan

July 2014 - May 2015

- Assist in retail sales at the Living Room Department.
- Assist customers with their needs.
Company industry:
Retail & Wholesale
Job role:
Sales

Sales Staff.

July 2014 - May 2015

IKEA – SYH Jordan,

Amman, Jordan

July 2014 - May 2015

Company industry:
Retail & Wholesale
Job role:
Sales

Senior Sales Associate

January 2012 - January 2014

M. H. Alshaya Company - Jordan

Amman, Jordan

January 2012 - January 2014

DEBENHAMS store,
Men’s and Ladies Department
- Assist the sales manager at the Men’s and Ladies Department.
- Assist customers with their needs.
Company industry:
Retail & Wholesale
Job role:
Sales

Senior Sales Associate (Acting)

January 2012 - January 2014

M.H. AlShaya Co. – Debenhams Dept. Stores

Amman, Jordan

January 2012 - January 2014

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Al Zaytoonah Private University

January 2014

January 2014

Bachelor's degree, Management Information Systems (MIS)

Jordan

GPA (percentage): 70%

GPA (percentage): 70%

Skills

Retail
Expert
Retail
Expert
Banking
Expert
Banking
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
communication and negotiation skills
Expert
communication and negotiation skills
Expert
leadership
Expert
leadership
Expert
teamwork
Expert
teamwork
Expert
Management
Expert
Management
Expert
Business Development
Expert
Business Development
Expert
BRAND IDENTITY
Expert
BRAND IDENTITY
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FRANCHISING
Expert
FRANCHISING
Expert
KEY PERFORMANCE INDICATORS KPIS
Expert
KEY PERFORMANCE INDICATORS KPIS
Expert
OPERATIONS
Expert
OPERATIONS
Expert
PERFORMANCE IMPROVEMENT
Expert
PERFORMANCE IMPROVEMENT
Expert
PROFITABILITY ANALYSIS
Intermediate
PROFITABILITY ANALYSIS
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
Marketing
Expert
Marketing
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Communications
Expert
Communications
Expert
Negotiation
Expert
Negotiation
Expert
Administration
Expert
Administration
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Accounting
Expert
Accounting
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Customer Service and Relationship Management
Business Communication
Winning with Relationship Selling Program

Hobbies

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