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IMANE ARID, lobby hostess

IMANE ARID

lobby hostess·Downtown Rotana

Bahrain

Diploma, Tourism and Hospitality

Work experience

Total years of experience: 2 years, 6 months

lobby hostess

November 2017 - August 2018

Downtown Rotana

Manama, Bahrain

November 2017 - August 2018

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Hostess club

November 2017 - August 2018

Downtown Rotana

Manama, Bahrain

November 2017 - August 2018

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Sales Representative

June 2016 - May 2017

Golf the dunes

Agadir, Morocco

June 2016 - May 2017

Company industry:
Sports & Outdoor Activities
Job role:
Hospitality and Tourism

Receptionist

June 2016 - April 2017

Club Mediterranean

Agadir, Morocco

June 2016 - April 2017

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Sales Agent

March 2016 - May 2016

titan telecome

Rabat, Morocco

March 2016 - May 2016

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Sales assistant

February 2015 - June 2015

bakery

Temara, Morocco

February 2015 - June 2015

selling
payments
customer care
Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

-

-

Customer responsible in a Fashion Store (Greeted, registered, Answered phones, guests’ accounts by means of computer, Computed bills, collected payments
Job role:
Other

Trainee

-

-

as a ground hostess in the airport Mohammed5 Casablanca Morocco
(Dealing with passenger enquires about flight departures and arrivals, give information, answering calls, checking the tickets, taking care of people with special need, calming and reassuring nervous passengers, checking passengers in giving seat numbers, providing boarding passes and luggage labels, telling passengers about luggage restrictions weighing baggage and collecting any excess weight charges, Proficient in interpreting airport emergency procedures, Ticketing, Checking passenger’s baggage, Give gate’s
Numbers)
Job role:
Engineering

Education

Esarc studair

May 2016

May 2016

Diploma, Tourism and Hospitality

Morocco

High school or equivalent

United Arab Emirates

Tourism guide, Hotel management, Reception, Tourism, Customer service, Hospitality, ground operations, Languages •2012__2013 college Rabat French studies, literature

Skills

computer skills
Intermediate
computer skills
Intermediate
LANGUAGES
Beginner
LANGUAGES
Beginner
LISTENING
Expert
LISTENING
Expert
MANAGEMENT
Beginner
MANAGEMENT
Beginner
POLICY ANALYSIS
Beginner
POLICY ANALYSIS
Beginner
APPROACH
Expert
APPROACH
Expert
FASHION
Expert
FASHION
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Korean

Beginner

Spanish

Intermediate