Guest Relations Agent
Mandarin Oriental
مجموع سنوات الخبرة :19 years, 5 أشهر
Greeted, registered and assigned rooms to guests of hotelsAnswered department telephone
calls within 2 rings, using correct salutations and telephone etiquette.Made and confirmed
reservations.Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually
or by using computers.
Verified customers' credit and established how the customer would pay for the
accommodation.Computed bills, collected payments and made change for
guests.Recommended top dining and entertainment options for guests in the current area.
Greeted, registered and assigned rooms to guests of hotels. Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.Made and confirmed reservations.Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Verified customers' credit and established how the customer would pay for the accommodation.Computed bills, collected payments and made change for guests.Recommended top dining and entertainment options for guests in the current area.
Answered department calls, using correct salutations and telephone etiquette.Made and confirmed reservations.Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Verified customers' credit and established how the customer would pay for the accommodation.Computed bills, collected payments and made change for guests.Recommended top dining and entertainment options for guests in the current area.
Private English lessons for kids aged: 3-13 yo
Greeted, registered and assigned rooms to guests of hotels. Answered department telephone calls.Made and confirmed reservations.Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Verified customers' credit and established how the customer would pay for the accommodation.Computed bills, collected payments and made change for guests.Recommended top dining and entertainment options for guests in the current area.
Greeted, registered and assigned rooms to guests of hotels. Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.Made and confirmed reservations.Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Verified customers' credit and established how the customer would pay for the accommodation.Computed bills, collected payments and made change for guests.Recommended top dining and entertainment options for guests in the current area.
Greeted, registered and assigned rooms to guests of hotels. Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.Made and confirmed reservations.Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Verified customers' credit and established how the customer would pay for the accommodation.Computed bills, collected payments and made change for guests.Recommended top dining and entertainment options for guests in the current area.
Greeted, registered and assigned rooms to guests of hotels. Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.Made and confirmed reservations.Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Verified customers' credit and established how the customer would pay for the accommodation.Computed bills, collected payments and made change for guests.Recommended top dining and entertainment options for guests in the current area.
Training job in all hotel's departments
RTU Latvia Riga