Jackson Dsilva

• Administration of G suite Enterprise Education.
• Administration of all educational platform and updating including MS Teams.
• Installation, configuration and administration View Sonic & C Touch Interactive Panels.
• AVAYA IP Telephone configuration and administration.
• Administration and Managing Active directory.
• Managing Printer Server via MyQ MF.
• Managing Engage Management Information System.
• Maintaining Staffs Biometric attendance system.
• Managing Aruba and Cisco Meraki WIFI access controller.
• Handling the Fortinet Firewall. (Fortigate 400D).
• Handled PA Public audience system, (Yamaha MG124cx)
• Meeting with school SLT team and ICT coordinator for new academic IT upgradation.
• Manage entire purchase of inventory related to hardware, software and other IT supplies.
• Quickly arrange repair for hardware in occasion of hardware failure.

 Handled Desktop Central Manage Engine Server for Remote monitoring and Management for push bulk
application for large environment
 Handled CloneZilla server for install OS through Network for trolley laptop and ICT Lab suits.
Handled Aruba Network Wi-Fi System at Kings British School Installed Aruba APs,
 Aruba7210 Controller & Access Point. Clear Pass System. StudentBYOD, Guest Portal Managing Etc.
 Managed IBM And Nischinth Parent control for students iPad and laptop
 Handled Canon multifunction Printer, MFP ( Uniflow Software), Rico MFP & Sharp MF
 Managed Avaya IP Telephone System. User /Group Creation. Live Call System. Conference call etc.
 Handled CTOUCH, BENQ, APPLE TV mirroring Smart Interactive White boards etc.
 Worked in large MAC Environment, installed iOS through closezilla and duel boot camp.
 Better Cloud Solution for Google mail support. Managing Google Mail Users, Groups & Calendars.
 Network Load Balancing. Administration of Windows Servers and Google Mail System.
 Wrote scripts to create automatic updating procedure for all key system components
 Used AV equipment like Behringer Digital Mixer M Audio Interface M track, RCF speakers Etc.
 Maintaining User / Server backups and data security Using Acronis Backup Server. Acronis User Backup.

Installation, Configuration and administrating Windows Server 2008, 2012 and Windows Server 2016.
 Active Directory Services, Configuring DHCP, DNS creation, Maintain ADS, Domain controller, File-Folder Permission for Authenticated Users, Creation of OU, User Accounts, Configuring User Profiles etc.
 Creating and managing the group policies GPO throughout depending on the User requirements.
 Provided Technical Support to the entire organization on software, hardware and network as well.
 Troubleshooting of Computer hardware related problems, fault finding such like Motherboard, Hard Disk, Ram, SMPS, Printer and Drivers.
 Computer hardware and network troubleshooting and take care of entire network connectivity, Network access Issues and printer connectivity.
 Manage LAN&WAN setup, cabling, crimping, troubleshooting LAN connections & maintain Zero downtime.
 Installing OS Windows’s 7, 8, 10, Server 2003, 2008, 2012, 2016, Deploying OS through WDS.
 Installation of anti-Virus, Centralized installation of Quick Heal EPS and Escan Total Security, Making console, Create Client Package, Remote Installation and deployed from Server.
 Maintaining inventory of all computers, servers and software with OCS Inventory software.
 Knowledge of Website Design and Development, Domain Name Registration, Web Hosting, SEO, Google G-suit Configuration. Live Websites:www.jitrell.com | www.mybyndoor.com | www.mykaravali.com
 Installed and Configured CCTV systems in a range of environments, including Schools, residential environment, department stores, Garage, etc.
 Perform on-site inspection before designing security system and project cost estimates.
 Attend to residential and commercial call service for under warranty and trained the staff who operate the CCTV
 Positioned correctly all CCTV cameras in the site for proper recording and assured all areas are covered.
 Installation and Configuration of Access Control system, Biometrics & time attendance system (Matrix, Essl).
 Design, Calibration and commissioning of ID Card Printers using Evilos Primacy and CardPressco.
 Knowledge of Laptop repair, replace parts, diagnosis, dis-assembly and re-assembly in a break-fix environment,  Installation & Configuration of Network printers, LaserJet, Inkjet Printer and its basic level of troubleshooting.

Staff Time Table Software generation and take substitution if there are absentees.
 Solve Regular and upcoming all Hardware and Network Related issues.
 Handling School Bus Tracking Application thorough TATA GPS System.
 Created Wi-Fi-Zone for Teachers and Parents for the use of school mobile app & E-learning software’s.