Sales Coordinator cum Secretary
KITCHENCO
مجموع سنوات الخبرة :8 years, 5 أشهر
• Maintaining and developing relationship with existing customers through meetings, telephone calls and e-mails.
• Acting as a Contact and/or Coordinator between a company and its existing potential markets.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Negotiating variations in price, delivery, and specifications with managers.
• Manners with suppliers to check on the progress of existing orders to ensure that they can meet their obligations in a timely manner.
• Checking quantities of goods on display and in stock.
• Recording sales and order information and sending copies to the sales office.
• Reviewing own sales performance, aiming to meet or exceed targets.
• Making accurate, rapid cost calculations, and providing customers with quotations.
• Estimating from quotations provided by the salesperson.
• Taking customer and vendor phone calls and responding quickly and efficiently.
• Coordinate and track production activities of accounts and provide accurate completion reports upon installation.
• Functions as an accounts receivable person and assist in timely customer collections.
• Schedule transportation for raw material and finished goods shipments.
• Keeping track of purchase orders and invoices to ensure that all invoices have been paid.
• Maintaining and Organizing Sales Record and Month-end Report goal setting to the senior Management team.
• Arrange for creation and distribution of presentations and supporting documents to help sales team generate business leads.
• Support senior management by completing orders and keeping customers informed of delays and delivery dates.
• Established active communication and engagement with sales representatives to ensure that orders have been process promptly.
• Control & maintain the system for issuance recording / filing, tracking, Retrieval of documents like procedures, plans, records, Specifications, drawings, and related documents.
• Prepare reports on assessments of bids received.
• Maintaining vendor information and records.
•Ensure that all controlled Quality documents related to the Project are maintain to the latest issue, and that these documents are available at all locations where operations essential to the effective functioning of the Quality Management System are performed.
• Familiar with all types of quality documents like ITP, Checklist, RFI, method statements, Nonconformance report, technical queries, Inspection assignment package, Disposition Report, Material Request, Technical Approval Request, Hydro test packages and other miscellaneous project contract documents.
• Develop photocopies, Binding and transmitting of documents as part of clients’ submission.
• Preparing and update of various logs and registers.
• Maintaining and updating all document records, identification, classification and filing.
• Control & maintain the system for issuance recording / filing, tracking, Retrieval of documents like procedures, plans, QA/QC records, Specifications, drawings, and related documents.
• Circulating agendas and reports, approved minutes.
• Provided support to the finance team specifically to the accounts payable and accounts receivable department by generating accurate, complete and timely invoices using the billing software.
• Responsible for maintaining and monitoring current records of payment collections, sent invoices and customer database.
• Performed basic office and administrative roles such as but not limited to document filing, data entry, answering client and vendor phone calls and emails.
• Liaised/communicated with clients, vendors and other internal stakeholders via phone, email or in person.
• Maintaining and updating all document records, identification, classification and filing.
• Counting materials, merchandise and supplies in stock.
• Organized and provided documents, reports and information.
• Maintains data entry requirements by following data program techniques and procedures.
• Create document filing and organizing system that are both effective and efficient.
• Retrieved files as request by clients.
• Provided general administrative and clerical support.
• Maintained electronic and hard copy filing system.
• Scheduled and coordinated meetings, appointments and travel arrangements.
• Acted as liaison while working within a team on special projects.
• Maintaining and updating records.
• Counting materials, equipment, merchandise, or supplies in stock.
• Reporting discrepancies between physical counts and computer records.
• Stocking and distributing supplies, equipment or merchandise.
• Receives products and coordinates delivery.
• Facilitate the shipping of products from one destination to another.
• Maintained records for all the received and released materials to insure the accuracy of all the items in inventory.
• Provided product and service information to customers/clients.
• Assisted customers/clients resolve various product and service problems/concerns.
• Reviewed technical documentation to ensure that the subject area is accurately presented.
• FCR (First Call resolution) handling complaints.
• Prepare product or service reports by collecting and analyzing customer information.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Reviewed and selected standard responses and subsequently provided answers and solutions to customer/client concerns and queries.
• Calculated charges, processed bookings, bills and payments.
• Reviewed and updated customer account information.
• Assisted customers/clients resolve various product and service problems/concerns.
• Reviewed technical documentation to ensure that the subject area is accurately presented.
Graduated with the Degree of Bachelor of Science in Business Administration Major in Management