Head Receptionist
Foods Gate Co
Total years of experience :12 years, 11 Months
-Guest reservations and booking in person or via telephone.
-Greeting of the guests in a proper and welcoming manner.
-Dealing with guest complaints and feedbacks.
-To ensure the reception and entrance area are neat and tidy.
-Guest table allocation in the restaurant.
-Ensure maximum seating of guests for revenue.
-Guest reservations and booking in person or via telephone.
-Greeting of the guests in a proper and welcoming manner.
-Dealing with guest complaints and feedbacks.
-To ensure the reception and entrance area are neat and tidy.
-Guest table allocation in the restaurant.
•Assist in Marketing the Outlets Managed and Owned by the company.
•Contact local Advertising companies to arrange adverts around the Kingdom.
•Boost Sales and income through advertisement and Marketing.
•Manage the Marketing the team and flyer giveaways.
•Plan Marketing schemes.
•Handle Guest requests regarding Airline and travel bookings.
•Hotel Reservations, Restaurant bookings and Guest Limousine requests for Airport Pick -ups and Drops world-wide).
•Handle Check in and Check out of guests.
•Reply to E-mails regarding Room and luggage assignment prior to guest’s arrival.
•Handle Guest complaints and take action in order.
•Accommodate Customers to the field.
•Customer care.
•Deal and Handle Customer Complaints.
•Book Appointments and Corporate Events for Customers.
•Assist in organization of promotional events.
•Meet Clients and vendors to promote the product.
•Delivery and inventory of product.
•Promotion and sampling of this product.
•Monitor the area for safety and security.
•Handle Customers and Players inside the field.
•Ensure Safety of Players in and out the Fields.
•Take customer orders and relay to kitchen staff in a timely manner.
•Make sure Seating Arrangements are well organized.
•Serving Customers from behind the Bar.
•Handle All Customer Enquiries.
•Advise Customers on the Latest products in Electronics and album releases.
•Maintain shelf stock and organization.
•Clear Customers at Checkout.
International Foundation Programme certificate
General Secondary Certificate (Science section)