Joanne Mascarenhas, Account Manager

Joanne Mascarenhas

Account Manager

Global Media Insight

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Social Media
Experience
13 years, 2 Months

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Work Experience

Total years of experience :13 years, 2 Months

Account Manager at Global Media Insight
  • United Arab Emirates
  • My current job since June 2017

Managing the relationship between clients and GMI.

Get briefs from clients on new projects and work on proposals based on scope of work.

Work on developing digital marketing strategies.

Growing key accounts & support roping in new business for web & social teams.

Manage a team of 2 executives as well as the overall progress and updates of various teams involved in on-going projects.

Plan, coordinate and participate in multiple digital creative campaign development & executions.

Involved in influencer, e-commerce & product launch campaigns - social & web.

Assistant Manager; Client Services at Global Media Insight
  • United Arab Emirates
  • July 2015 to June 2017

Managing a portfolio of accounts in various sectors -FMCG, Retail, Insurance, Medical & reporting into
the Client servicing account director.

Handled the development of digital projects through out the lifecycle —from requirements gathering, to creative development, technical development, QA & testing, launch, and maintenance for web.

For social media right from briefs to ideation with creative team, setting direction and monthly reporting.

Point of contact for the day to day needs of the client & responsible for everyday functioning of projects -
web & social

Socia Media Executive at Global Media Insight
  • United Arab Emirates
  • January 2013 to June 2015

My role as a social media executive involved
managing Social Media platforms.

Content ideation, copy & community management, regular check on insights, monitoring media spend and fan acquisition, attending client meetings, coming up
with creative content & drawing monthly reports on the progress of the pages were part of my daily tasks.

Assistant Director at NATIVE FILMS
  • India
  • April 2011 to May 2012
ASSISTANT DIRECTOR at Yellow Submarine Films
  • India - Bengaluru
  • August 2010 to March 2011

Education

High school or equivalent, Social Media
  • at YORK
  • January 2011
Bachelor's degree,
  • at CHRIST UNIVERSITY

Specialties & Skills

Business Development
Client Service
Digital Strategy
Social Media Marketing
Website Management
CUSTOMER RELATIONS
CONTENT MANAGEMENT
DEVELOPMENT
DIRECTING
E-COMMERCE
MANAGEMENT
MARKET PLANNING
PROGRESS
ACCOUNT MANAGEMENT