service desk analyst
VDA info solutions pvt ltd
Total years of experience :3 years, 9 Months
access provision, IAM, Identity access management, BMC, remedy, revolving customer queries
servicenow, account unlock password reset, access provision, remote server access, active directory, VM ware
Handling the calls and emails from clients, assigning the engineers and technicians and updating the records of engineer's, payment collection
pursuing BCA
I learnt besic java, c, database