IT Director
ElEzaby
Total years of experience :25 years, 1 Months
IT Director
IT Director & Senior Developer
AND Enterprise Applications department Manager
•Delegate all daily hotel operations
•Lead the team for any new enterprise application
•software application lifecycle and its responsibilities
•SLA overview and revision
•Conceptualize, create and develop multiple software applications to improve workflow through digitalization and self-maintenance
•Design and implement network security system
•Improve full ERP related to the hospitality business core based on existing software application (Fidelio suite 8) by developing custom reports needed for the head office
•Provide application solutions upon need
•Serve as a member of the Consultancy Team
•Oversee IT Department including strategy, policy, procedures, workflow and budget
ERP system based on existing software application by developing custom reports needed for the consolidation and alignment of all company branches
all daily hotel operations
•Enabled consistent backup and maintains all IT systems
•Created and maintained VOIP (Voice Over IP) and wireless networks
•Shaped and launched customized software applications to improve workflow
•Launched and supervised full ERP based on the existing software application (Fortune) by developing custom reports needed for the head office
courses: ISM) INFORMATION SECURITY MANAGEMENT
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courses: ITIL CERTIFIED, Information Technology Infrastructure Library (ITIL) Project Management Institute, GA, USA CERTIFICATE, AGIL PROJECT MANAGEMENT INSTITUTE (AGIL) Project Management Institute, GA, USA C|EH CERTIFICATE, CERTIFIED ETHICAL HACKER (CEH) EC-COUNCIL , FL, USA CERTIFICATE, PROJECT MANAGEMENT PROFESSIONAL (PMP) Project Management Institute, GA, USA CERTIFICATE, MCSE, MCSD, CCNA (PARTIALLY) ORACLE
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