kannappan mahendran, Coordinator - Soft Services

kannappan mahendran

Coordinator - Soft Services

AYKA FACILITIES LLC

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Business Administration and Commerce
الخبرات
18 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 1 أشهر

Coordinator - Soft Services في AYKA FACILITIES LLC
  • الإمارات العربية المتحدة - دبي
  • يناير 2021 إلى يناير 2024

• Spearhead the development and implementation of comprehensive cleaning programs, overseeing day-to-day operations.
• Conduct regular daily and weekly inspections of facilities, documenting findings and creating action plans based on identified areas for improvement.
• Ensuring strict adherence to health and safety standards across all cleaning services.
• Leading and managing various services, including cleaning, waste disposal, pest control, and the supply of cleaning consumables.
• Negotiating and comparing the costs when obtaining quotes from cleaning consumable and equipment suppliers, maximizing cost-effectiveness.
• Monitor performance against targets, develop training programs, and manage cleaning staff to ensure optimal utilization.
• Implementing cost reduction strategies to enhance operational efficiency.
• Provide regular and relevant feedback to the Head of Facilities, ensuring awareness of critical issues and progress against planned activities.
• Supervise third-party cleaning staff, including training, instructions, and ongoing supervision.
• Preparing weekly and monthly reports and planned preventive maintenance (PPM) schedules for cleaning services.
• Establish and maintaining housekeeping schedules to uphold cleanliness standards.
• Handling general administrative tasks within the Facilities Management (FM) department.

Senior Soft Service Supervisor في AMEX ASSET MANAGEMENT, DAMAC LLC
  • الإمارات العربية المتحدة - دبي
  • مايو 2019 إلى ديسمبر 2020

• To lead and develop the implementation of cleaning program including day operation.
• To conduct and document daily and weekly facilities inspections, communicating findings and
• Developing action plans as a result of these findings.
• To ensure compliance with health and safety standards.
• To lead and manage all services such as cleaning, waste disposal, pest control, and cleaning
• Consumable supply.
• To negotiate and compare costs for when obtaining quotes from cleaning consumable and
• Equipment suppliers for goods and services to maximize cost effectiveness.
• To performance manage, develop and train cleaning staff, ensuring maximum utilization of the
• To develop and implement cost reduction initiatives.
• To provide regular and relevant feedback to the Head of Facilities to ensure the team are aware of Critical issues immediately and progress against planned activities.

Banquette Supervisor في SAHARA STAR HOTEL
  • الهند - مومباي
  • فبراير 2014 إلى يونيو 2018

• Resolved customer complaints and adjusted policies to meet changing needs.
• Established and enforced clear goals to keep employees working collaboratively.
• Provided ongoing training to address staff needs.
• Complied with company policies, objectives and communication goals.
• Identified and corrected performance and personnel issues to reduce impact to business operations.
• Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
• Coached staff members to develop long-term career goals

Housekeeping Supervisor في NEW CLEANING EST
  • الإمارات العربية المتحدة - الشارقة
  • أكتوبر 2004 إلى أغسطس 2013

• Supervised and supported housekeeping personnel to maximize quality of service and performance.
• Reviewed employee performance and devised improvement plan to achieve goals.
• Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
• Developed training programs to build employee performance, improve employee engagement and increase employee retention.
• Commanded controls over expenses and inventory for optimal budget tracking.
• Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
• Monitored maintenance scheduling and reported maintenance team information to management.
• Established and implemented new procedures for standard maintenance scheduling.

الخلفية التعليمية

بكالوريوس, Business Administration and Commerce
  • في Bharathidasan University
  • أبريل 2002

nothing special

Specialties & Skills

Cleaning Validation
Competence Management
Housekeeping Operations and Management
• Time Management
• Customer Service
• Procurement
• Contract negotiation
• Facilities Operation
• Team Leadership
• Problem Solving
• Health and Safety
• Team Management
• COSH
• Business Strategy
• SLA-KPI
• Supervisory skills

اللغات

الانجليزية
متمرّس
العربية
متوسط
الهندية
متوسط
التاميلية
اللغة الأم

التدريب و الشهادات

LICENCE TO PRACTICE (BICSc) (تدريب)
معهد التدريب:
British Insitute of Cleaning science
تاريخ الدورة:
January 2023
المدة:
40 ساعة