Koraichi Zakaria, Customer Service Representative

Koraichi Zakaria

Customer Service Representative

Qatar rail

Location
Qatar
Education
High school or equivalent, Accounting And Business Sciences
Experience
8 years, 8 Months

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Work Experience

Total years of experience :8 years, 8 Months

Customer Service Representative at Qatar rail
  • Qatar - Doha
  • My current job since October 2018

Assisting our passengers and make sure they have a great journey with us.

Sales Advisor at Vodafone - Qatar
  • Qatar - Doha
  • January 2015 to January 2018

Generating business leads (explaining business
packages to companies’ owner and bring new
accounts…
* Handling Customer complaints (bill explanations, fixing
network issues, help on phone settings…)

Education

High school or equivalent, Accounting And Business Sciences
  • at Al idrissi High School
  • January 2012

Accounting Marketing Management

Specialties & Skills

Microsoft PowerPoint
Amadeus
CRM software
Microsoft Word
Microsoft Excel
NETWORKING
TELEPHONE SKILLS
ADOBE PHOTOSHOP
CALL CENTER
MICROSOFT EXCEL
MICROSOFT POWERPOINT
MICROSOFT WORD

Languages

Arabic
Expert
English
Expert
French
Expert
German
Expert

Training and Certifications

tef (Certificate)
Date Attended:
September 2022
Valid Until:
January 2024
Ielts (Certificate)
Date Attended:
March 2021

Hobbies

  • Fitness
    Fitness Swimming