Restaurant Teamleader
Cat & Mouth
Total years of experience :10 years, 7 Months
•Making sure all tasks given to staff are done on time and to required standard.
•Dividing the floor to well organized sections.
•Taking responsibility for service in the area of the restaurant under my responsibility during my shift.
•Shadowing the waiters to ensure their experience.
•Performing opening and closing duties.
•Motivate team members .
•Discover training needs.
•Closing cash.
•The day to day duties range from training all levels of servers, overseeing the proper order and flow of dishes.
•Informing staff about specials and food that is sold out.
•Checking that the dining areas clean and organized.
•Briefing the staff about 86 and upselling items.
•Describe and recommend wines to custoers.
•Cash closing.
•Inform customers of daily specials.
•Taking orders in a well organised way.
•Greets patrons and shows them to dining tables.
•Taking feedbacks.
•Responsible about recruitment extra member team.
•Working as a cashier.
•Responsible to obtain good service experience during catering events.
•Checking that the buffet is peppered well and organized.
•Taking orders.
•Mystery shopper procedure.
•Responsible for all room service orders.
•Food and bar runner.
•Supporting waiters .
•Cleaning and preparing the tables.
•Making sure that all orders are delivered on time.