Kazim Haji

Dickens Eye Clinic and Eye2Eye

Dickens Eye Clinic
•Introduced the first solid gold, platinum, buffalo and mammoth tusk eyewear range to centre of England.
•Introduced a bespoke service, and successfully marketed this online; leading to regular queries from around the United Kingdom and from abroad regarding this.
•Structured and introduced an improved merchandising model which was well received by seniors, clients and colleagues
•Conducting advanced performance management analysis and visiting branches to chair meetings and discuss progress
•Selecting employees and screening talent through role plays at interview stage by choosing staff with the correct attributes
•Successfully trained new Store Manager
•Achieved record sale, record day, record week, record month and record year with the company.

Eye2Eye

Eye2Eye

Eye2Eye

Working at the flagship store for the company on Oxford Street which became the highest performing store in the country
•Very high footfall store, working on the shop floor selling spectacles

in a team, supporting others with sales and problem solving where required
•Dealing with patient refunds if necessary
•Training other members of staff on measurements, various lens options, frame materials and how to offer clients more
•Leading the team when management was away
•Saving the company money in promoting options which were tax-free and also avoiding refunds when there was a failure in offering a 1-hour service