sales executive
Al Jalaf Print Solutions
Total years of experience :6 years, 0 Months
• Strengthened profit opportunities by developing key customer relationships and effectively managing time/resources to meet sales objectives.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Actualized strategies to continuously improve customer service, company or brand visibility and promote the company's branding and printing solutions.
• Created and controlled email marketing campaigns to constantly update and remind past and potential future customers of the company's services and new offerings.
• Introduced the company's entire range of services to more than 300 business units in the vicinity of the company's new location in Jebel Ali
• Handled customer enquiries by coordinating between procurement- production -accounts and logistics to ensure complete customer satisfaction
• Documented work done in lead generation and sales daily
• Was an integral part of weekly meetings which reviewed ongoing projects and potential enquiries, chaired by the MD and attended by the sales and operations team.
• Brought in and proactively serviced 15 new accounts in the last 3 months.
• Re-established and maintained client relationships through continuous communication.
• Qualified prospects to determine potential for future sales and prioritized conversion efforts.
• Was part of the pre-opening team that oversaw daily operations of Threads, when it was launched in 2010 to cater to the school uniform needs of 150, 000 kids across the UAE.
• Adeptly handled 100's of inbound calls per day during busy sales periods.
• Supported Operations team in billing and cash collections during busy sales periods.
• Provided feedback to management for employee evaluation which HR assess the potential of the newly recruited employees.
• Monitored multiple databases to keep track of all company inventory.
• Supported Chief Operating Officer with daily operational functions.
• Created itineraries, booked travel, and managed expenses for CEO and employees when travelling for work related conferences and purchasing
• Handled claim reimbursements for corporate clients and their employees by coordinating between medical providers and insurance companies.
• Handled all incoming and outgoing mail and logistics
• Handled policy renewals by making follow up calls to clients and coordinating invoices and payments between customers and insurance companies