Project Coordinator
EMAAR
مجموع سنوات الخبرة :10 years, 2 أشهر
Responsible for project coordination, daily operational activities related to API Web service “Sales Data Capture Solution”, handling retailers’ queries, providing support related to SOA APG and Tenant portal, creating and updating project in JIRA/project management tool for tracking.
- Technical coordination and implementation of API Web service “Sales Data Capture Solution”
- Conducting technical meetings to brief retailers about the API Solution and implementation
- Managing timely delivery of projects in absence of Project Manager, demonstrating sophisticated project schedule management and reporting skills
- Operational support for applications like SOA APG & Tenant Portal
- Support to Group Retailers
- Facilitating business operations by generating project status reports for corrective action
- Developing slideshows to present project progress to executive team.
- Daily, Weekly and Monthly Project status meetings with management and retailers
- Responsible for building and implementing projects of varying size and complexity and is responsible for directing, organizing and controlling project activities
- Serving as single point of contact for project scheduling and changes.
- Conducting daily standup meetings to increase communication and strengthen internal and external relationships.
- Defining project deliverables and monitored status of tasks
- Determining project schedules and maintaining timeline with proactive adjustments to workflow.
- Overseeing communications management to customers and key stakeholders throughout project lifecycle.
- Demonstrating phenomenal interpersonal skills to maximize communication and transparency between multiple levels, departments and external stakeholders
Working with Derby Marketing as an Back Office Support/Operations Executive(du Telecom) & HR Coordinator (Oct '15 - till now)
Responsibilities as Operations Executive:
▪ Preparing daily MIS report on the submissions and tracking the revenue
▪ Good hands on experience on the CRM of du telecom
▪ Working with managers of du telecom on the new product releases and updating the team with new policies and procedures
▪ Ensure that Customer satisfaction is achieved by solving problems efficiently and satisfactorily
▪ Preparing and sending applications/orders to partner resource.
▪ Coordinating with partner resources for smooth process and timely activation of Sim cards and fixed services.
Responsibilities as HR Coordinator:
▪ Coordinating with team for recruitment and interview process
▪ Assisting with new employee hiring process
▪ Coordinating with PRO & ensure all labour & visa formalities are completed
▪ Answering employee requests and questions
▪ Maintaining new hire, employee, and absentee reports
I used to conduct telephonic surveys on different products and services by calling customers with high degree of accuracy and integrity following project specifications, making sure that respondents are handled with courtesy and professionalism.
Responsibilities:
▪ Conduct computer based interviews with high degree of accuracy and integrity.
▪ Follow project specifications.
▪ Maintain company dialling standards.
▪ Exercise courtesy and professionalism to all respondents.
▪ Maintain confidentiality of all collected data.
▪ Ability to type a minimum of 35 words per minute.
Worked with Integreon Managed Solutions (India) Pvt. Ltd. as an Associate-
Presentation Specialist (Dec '13 - Nov '14)
Created PowerPoint presentations that clearly expressed the information that the company
wanted to get across, while also appealing to the audience aesthetically and persuasively
using Graphs and catchy designs. Have worked under strict deadlines and considerable
stress when presentation deadlines were near. Used to proofread work for accuracy of
typing, layout, consistency and format.