Assistant Manager,Agency Management
IATA
مجموع سنوات الخبرة :2 years, 8 أشهر
Developing and sustaining high performance work team
Ensuring team satisfaction at work.
Checking the completion of the Accreditation process and Criteria
Monitoring Default Management operations; approving irregularities, suspension and terminations;
Performing quality checks on a regular basis to ensure zero discrepancy.
Improving organization, business processes and systems and technology (AMS super user)
Daily Monitoring of Dashboards to ensure all our KPIs are met.
Supporting Deputy Manager in weekly meetings with the team
Ensuring customer satisfaction through accurate management of the day-to-day operation.
Participate in the hiring process and interviewing candidates
Creating Purchase order in SAP and performing Good Receipt for Temporary employees ‘Salaries in SAP.
Developing training Material and conducting training for new joiners
Architecture graduate, studying both the interior and exterior planning and designing for private projects in addition to big scale projects.
Graduate in Summer 2009, from the scientific stream with 94.1% grade