مها عثمان

Food Standard & Quality Assurance-Am-Supply Chain ,MENA. في M. H. Alshaya Company

• الكويت - الكويت
• أشغل هذه الوظيفة منذ مارس 2024

operation compliance & Quality في Kuwait flour Mills

• الكويت - السالمية
• أكتوبر 2020 إلى مايو 2024

Senior Quality Assurance & Compliance
• Create sound internal controls and monitor adherence to them.
• Draft and revise company policies & monitor the implemented processes.
• Proactively audit processes, practices, and documents.
• Collaborate with external auditors when needed.
• Set plans to manage a crisis or compliance violation.
• Educate and train employees on quality standards and good industry practices.
• Address employee concerns or questions on quality & any compliance-related stuff.
• Keep abreast of internal standards and business goals.
• Assessing company operations to identify compliance risks.
• Advising management on updated regulations and policies.

























(Americana) - Kuwait, - OCT 2010-Apr 2020.

Managing Food Safety Management Systems in Americana Kuwait (Cake and Bakery Division) & insure full compliance with ISO (9001, 22000, AIB and YUM standards.).
• Responsible for updating, complying with ISO (9001, 22000) standards, coordinating, implementing and scoring the following programs ( HACCP, Sanitation, Pest Control, Training, Calibration, GMP inside and outside production areas, customer and consumer complaints, Allergen Control, Extraneous Matter control, Water and Air Control and insure the right implementation of PEM and NON-PEM program ).
• Develop, implement, communicate and maintain the quality assurance and quality control plans to comply with quality policies and procedures (regulatory, ISO 9001 & ISO 22000… etc.) .
• Following up customer complaint related to food safety.
• GAP analysis of food safety status, generating action plans with charts and communicating with plants departments to finalize it in timely manner.
• Internal Auditor for system( ISO 9001/22000/14001/AIB And YUM.
Contributes to the management of special situations / early warnings with respect to plant investigations, root cause analysis and follow-up .
• Provide leadership in training for Food safety and quality programs in areas including QCMS, product traceability, net weight control, HACCP, GMP’s, Control of non-conforming product.
• Assess the level of core team knowledge, Evaluate line compliance at core team level.
• Determine Root Cause and create action plan, Evaluate or Confirm Standards on the Line,
• Create Action plan, Evaluate Line Compliance at department Level, Evaluate wide Compliance supervision for Cleaning and sanitation program.
• HACCP Validation and Verification activities for the plant including CCPs.

*Training Specialist :
•Conduct IFT “In Factory Training” program with cooperation with Americana HR department.
•Operations represented member of “HR Ambassador” program to enhance the HR role in each department.
•Develop and implement HR policies throughout the organization.
•Creation and conduction of training plans for new and old employees based on training needs assessment.
•Preparing training materials, training space, evaluation papers and trainees.
•Ensure the training efficiency by evaluate the results.
•Strengthening post-training follow-up, so the company gain maximum return on its training investment and executed its business objectives.
* Achievements :
• In Factory Training Program
•Owners: HR Head section - quality department - production department.
•Aim : designed to ensure consistence performance, building people capabilities and to apply one system across the shop-floor. The program works for internal promote and new hires also builds trainee’s accountability confidence.
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