IT Analyst
Nadhira Enterprise LLC
Total des années d'expérience :17 years, 4 Mois
A/C Assistant & Logistics
Supporting enterprise operating systems (windows XP 7/8/10 & windows server 2003)
Knowledge of multiple desktop programs, configuration and debugging techniques.
Experience in TCP/IP and general networking issues.
Providing technical assistance and support for incoming queries and issues related to computer systems, software and
hardware.
Analyze the daily internal and external complaints and recommend, develop and implement solutions to resolve the
issue permanently
Supporting the following technologies Microsoft office products outlook, word, excel, access, internet explorer, windows
xp, desktops, laptops, printers network copiers, basic LAN/WAN connectivity and others as assigned.
A/C Assistant
Review all invoices for appropriate documentation and approval prior to payment Process 3‐way P.O matching invoices.
Vendor follow‐ups
Prepare cheques/PDCs (on weekly basis) to ensure that the payments are made on due dates with correct accounting
entries as per IFRS.
Prepare vendor ageing reports, communicate with vendors on outstanding invoices and reconcile the vendor balance
through SOA/balance confirmation letter.
Receipt entries/Debit/Credit Notes on real time basis
Respond to all vendor inquires
Maintain files and documentation thoroughly and accurately in accordance with company policy and accepted
accounting practices
Logistics
Handling Petroleum Products Related Logistics:
Ability to understand complex service delivery issues
Comprehensive understanding of the complex systems of inventory, delivery time, costs and personnel management.
Vast experience of managing 3rd party logistics providers.
Ensuring the timely delivery of customers deliveries and orders
Installation, Deployment and Maintenance of Windows operating systems.
Installation, Deployment and Maintenance of Windows Server 2003 - Standard & Enterprise edition
Administering & Managing Server and Client Operating systems though deployment of Windows server 2003 Group
Security policies integrated with Active Directory Services.
Installation, Deployment and Maintenance of Microsoft Exchange Server 2003 - Standard & Enterprise edition.
Desktop PC Level Support‐ resolving O/S related + software application related issues.
Hardware installation of HP, IBM and Dell Servers, Desktops.
Establishing VPN Connectivity for both Point to Point and across Internet.
Handling Symantec Products - Symantec Antivirus Enterprise edition, Symantec Backup
Establishing Remote connectivity - through Microsoft Terminal Server 2003.
Installation, Deployment and Maintenance of Windows Server 2008 - Standard & Deployment and maintenance of ALT‐
N Products - Mailing software - MDaemon &
WINGATE proxy software‐Installation & configuration of APC UPS systems from small level to enterprise level
Installation & configuration of Network Printers.
Handling Backup and Disaster Recovery software for data management
Handling various clients with different fields IT issues and resolving up to the client’s satisfaction.
Key Clients:
FINCORP‐ SAOG
Oman & Emirates Investment Holding SAOG
Oman Hotels & Tourism Co. SAOG
Dalma Energy Co. LLC
Lupp Middle East
Baker Hughes
in