Malavika Sharanappa, Service consultant

Malavika Sharanappa

Service consultant

OLR

Location
India - Bengaluru
Education
Bachelor's degree, Software Engineering
Experience
7 years, 4 Months

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Work Experience

Total years of experience :7 years, 4 Months

Service consultant at OLR
  • India - Bengaluru
  • My current job since July 2021

Handling Oracle RIB and RMS modules in multi-client environment.
▪ Bug fixes of customized codes in Oracle RMS/RIB packages.
▪ Code development for the Change requests raised by the clients using PL/SQL and shell script.
▪ Performing Unit, Smoke and System Integration testing.
▪ Solving Incident /Problem /Service Request tickets on daily basis created in JIRA tool.
▪ Automating the business workflows across the cloud and on-premises apps using Workato tool.
▪ Generating the RIB report using Oracle DDS application and handling the message failures.
▪ Testing Web services and web APIs of SOAP and REST interfaces.
▪ Developing the database objects (Procedure)to manage the discrepancy between the systems.
▪ Worked on Oracle forms change request to accomplish the client’s requirement.

System Engineer at Tata Consultancy Services - Other Locations
  • India - Bengaluru
  • March 2017 to July 2021

Handling Retek Integration Bus (RIB) module wherein automation and code changes are the task along with the support.
▪ Creating cronjobs to automate and monitoring helps in avoiding manual checks on daily basis.
▪ Developing database objects like stored Procedures, Functions, Packages and triggers using PL/SQL and SQL for modifications in code to meet clients’ need.
▪ Solving Incident tickets on daily basis, Finding the best scenarios to develop the business and logic layer.
▪ Worked on the change requests from the clients to accomplish the requirement.
▪ Bug fixes of customized codes in Oracle RMS packages are responsible for file and message processing as per the client’s specification to meet the requirements.
▪ Handling RIB restart activity and resolving issues related to Eways.

Education

Bachelor's degree, Software Engineering
  • at VTU university
  • June 2016

Bachelor's degree in Information science and technology.

Specialties & Skills

Development
Training
Time management skills
Communications
Teamwork
teamwork

Languages

English
Intermediate
Hindi
Intermediate
Tamil
Expert
Telugu
Expert
Kannada
Native Speaker

Training and Certifications

OLR and e2X Certificate of appreciation 2022 (Certificate)
Date Attended:
December 2022
T. C. S special initiative award (Certificate)
Date Attended:
March 2017
T. C. S on the spot award for versatile team member 2019 (Certificate)
Date Attended:
March 2019
T. C. S on the spot award for versatile team member 2018 (Certificate)
Date Attended:
March 2018

Hobbies

  • Yoga
  • Painting