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Manal   Alshahrani, Digital Solutions Manager

Manal Alshahrani

Digital Solutions Manager·King Saud University

Saudi Arabia

Master's degree, Computer Science

Work experience

Total years of experience: 10 years, 4 months

Digital Solutions Manager

May 2022 - Present

King Saud University

Riyadh, Saudi Arabia

May 2022 - Present

- Conducting analysis of data to produce reports that help businesses make decisions and optimize business operations.
-Designing new processes or procedures based on findings from data analysis.
-Define and deliver metrics, reporting platforms, dashboards, and analytical models for tracking and managing the business.
- Responsible for gathering and cleaning datasets across multiple data sources
Key Projects:
Data analysis of Etimad digital platform -Tender Analyst
Collecting and analyzing procurement data for business insights and effective decision-making. Examples range from historic procurement spend analysis reports to advanced analytics to predict and budget future decisions.

Quality Management System-BPM - Senior Business Analyst
Organizing work procedures and documenting all operations of cross-functional of all departments at The King Abdullah Institute for Research and Consulting Studies which is considered an investment arm of King Saud University both internally and externally, to deserve the ISO 9001 certification.

Company industry:
Higher Education
Job role:
Consulting

Head of IT Data Analytics

April 2021 - February 2022

King Saud Medical City

Riyadh, Saudi Arabia

April 2021 - February 2022

· Providing leadership to teams of analysts and helping them improve their strategy in reporting and creating dashboards.
· Design, develop and support interactive QlikView Dashboard reports, with different data sources
· Manage automation tasks such as: collecting data from various sources, aging delivery, and other functions as required.
Key Projects:

Patient Experience Measurement Program “Press Gany”- Data Analyst
Press Gany is one of the national transformation initiatives to improve patient experience and to achieve distinctive health care by the Assistant Agency for Planning and Organizational Excellence, in cooperation with the Quality General Department, Patient Experience Centre, Vision Realization Office (VRO), and all healthcare service providers.

Program for Health Assurance and Purchasing “PHAP”- Business Data Analyst
PHAP is one of the key Ministry of Health transformation programs from Vision 2030 and the National Transformation Program. to ensure the ongoing availability and sustainability of financial resources needed for comprehensive healthcare services for its population

Company industry:
Other Healthcare Services
Job role:
Information Technology

Head of Systems Development Unit

January 2019 - March 2021

King Saud Medical City

Riyadh, Saudi Arabia

January 2019 - March 2021

· Led development team in the delivery of administrative enterprises-sized project ECM on the base platform, resulting in increased productivity, and efficiencies by 30 % in the first year.
· Worked closely with PMO, Procurement, Data Center team leads, and Network and Security team to estimate development efforts on services requirements.

Company industry:
Other Healthcare Services
Job role:
Information Technology

IT Project Manager

July 2018 - January 2019

King Saud Medical City

Riyadh, Saudi Arabia

July 2018 - January 2019

-Perform the full range of the project management lifecycle: discovery initiating, planning, executing, monitoring and controlling, last stage closing a project

-Manage the integration of vendor tasks and ensure of the project deliverables are all met business owner requirements .

-Applying change control and configuration management processes. By managing the project’s deliverables and related documents, throughout the lifecycle of the product.

Company industry:
Software Development
Job role:
Information Technology

Systems Analyst

November 2017 - May 2018

King Saud Medical City

Riyadh, Saudi Arabia

November 2017 - May 2018

-Analyzing and communicating stakeholder needs by translating business requirements
into software requirements.
-Prepare Business Requirement BRD & System Requirement Specification “SRS”.

Company industry:
Software Development
Job role:
Medical, Healthcare, and Nursing

Junior Web Developer

March 2017 - May 2017

Hungerstation

Riyadh, Saudi Arabia

March 2017 - May 2017

-Implementing a social website and practice Rails framework MVC and design thedatabase architecture for applications using databases (Postgres)
-Work on Git version control and GitHub repositories.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Information Technology

Research Project Manager

May 2016 - August 2016

Bowie State university

Maryland, United States

May 2016 - August 2016

-Support faculty researcher research to advance their work and solve a particular issue.
-Participate in academic conference and present the team work to publisher.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

IT support technicians

November 2015 - May 2016

Bowie State University

Maryland, United States

November 2015 - May 2016

Installing and configuring computer hardware, software, systems, networks, printers
& scanners

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Graduate Teaching Assistant

October 2011 - April 2012

mam Muhammad Ibn Saud Islamic University- Department of Computer Science

Riyadh, Saudi Arabia

October 2011 - April 2012

Training students to get hands-on on training in software, hardware design, and development to prepare them for advance study in computer science.

Company industry:
Higher Education
Job role:
Teaching and Academics

Software Quality Assurance Analyst

August 2010 - November 2010

Applied Computer Services Company (HASIB)

Riyadh, Saudi Arabia

August 2010 - November 2010

- Perform testing on government software and reporting systems.
- Validate the user expectations are achieved during the testing process.

Company industry:
Installation & Technical Services
Job role:
Information Technology

Education

Bowie State Universtiy

May 2016

May 2016

Master's degree, Computer Science

United States

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

Dissertation: Network Security Threats and Vulnerabilities Received Summer Fellowship of “Undergraduate Research Institution" (SURI), Department of Computer Cyber-security, USA.

Imam Muhammad Ibn Saud Islamic University

February 2010

February 2010

Bachelor's degree, Computers and Information Science

Saudi Arabia

GPA (point): 4.00 out of 5

GPA (point): 4.00 out of 5

· Graduation Project: Dental Clinic Management Information System.

Skills

Leadership
Expert
Leadership
Expert
IT Security
Expert
IT Security
Expert
Business Planning
Expert
Business Planning
Expert
Web Development
Expert
Web Development
Expert
IT Project Management
Expert
IT Project Management
Expert
Public Relations
Intermediate
Public Relations
Intermediate
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
C++, C, Visual Basic
Expert
C++, C, Visual Basic
Expert
teamwork
Expert
teamwork
Expert
technical lead
Expert
technical lead
Expert
software development methodology
Intermediate
software development methodology
Intermediate
Problem solving
Intermediate
Problem solving
Intermediate
databases- relational databases
Expert
databases- relational databases
Expert
communication
Expert
communication
Expert
data analytics
Intermediate
data analytics
Intermediate
leadership
Expert
leadership
Expert
Business Analysis
Intermediate
Business Analysis
Intermediate
Project Management
Expert
Project Management
Expert

Languages

English
Expert
Arabic
Native Speaker

Memberships

Medical Toursim Association

IT support

January 2020

Cyperscurity group “ HemayaGroup”

copywriter - translator

February 2020

Training and Certifications

Certifications
BPM Business Process Management
Apr 2019
ITIL® 4 Foundation
May 2019
IBM Watson for Chatbot and the power of AI.
Jun 2020
Certificate of completion in Artificial Intelligence: Implications for Business Strategy from MIT Sl
May 2020

Training
PMP® Certification Training
global knowledge
May 2019

Hobbies

  • Photography