مريم سعد, Project Coordinator

مريم سعد

Project Coordinator

Advansys ESC

البلد
مصر - القاهرة
التعليم
بكالوريوس, Faculty of Arts
الخبرات
8 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 6 أشهر

Project Coordinator في Advansys ESC
  • مصر
  • أشغل هذه الوظيفة منذ يوليو 2016

Responsible for releasing the hours for controls teams
•Prepare CADO report to check the releasing
•Collect the “Client feedback “report per project for all departments
•Collecting all data needed for projects and unify it for Management meeting
•Presenting in the induction training the SAP Hours
•Communicating with teams for collecting projects and employee’s data (Mentors, projects. Over time, )
Credit Agricole Egypt.

Customer Assistant في Crédit Agricole Bank
  • مصر - القاهرة
  • سبتمبر 2015 إلى مارس 2016

Acquiring new clients
•Achieving targets
•Handling clients efficiently & ensuring service excellence
•Sales (Managing a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a
•range of products and services
•Orient and educate the walk-in customers on the use of the self-service zone

•handling and covering all customer requests / inquiries to deliver services excellence
•Following up with others, departments, pipeline credit/ operations dept. on pending cases.

International Account Advisor “UK Account في Vodafone International Services
  • مصر
  • سبتمبر 2013 إلى أكتوبر 2001
Customer Care Advisor في One Link Company
  • مصر
  • فبراير 2015 إلى مارس 2001

الخلفية التعليمية

بكالوريوس, Faculty of Arts
  • في CAIRO UNIVERSITYthe Faculty of ArtINTERNATIONAL SCHOOL, 6th Of October
  • يونيو 2011

Specialties & Skills

CUSTOMER RELATIONS
PRESENTATION SKILLS
INTERNET SOFTWARE
MANAGEMENT
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT POWERPOINT

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس