Mike Mrad, Head of Instructors

Mike Mrad

Head of Instructors

FL

Lieu
Autriche
Éducation
Diplôme, Electric Muscle Stimulation
Expérience
10 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 2 Mois

Head of Instructors à FL
  • Autriche - Vienne
  • Je travaille ici depuis février 2019

• Help with the reconstruction and optimization of internal processes of the company.
• Lead the entire team of instructors.
• Train and coach the instructors.
• Recruit and onboard new employees.
• Create and manage schedule for instructors.
• Weekly planning for the team (duty roster, courses, private lessons).
• Plan and lead regular team meetings.
• Quality assurance in the facility (cleanliness and functionality of the devices).
• Support and give competent advice to our customers personally or via email and telephone.
• Availability and helpfulness towards customers and employees.
• Use and maintenance of all existing IT systems.

General Manager à my30minutes
  • Jordanie - Amman
  • mai 2017 à avril 2018

• Ensure the creation and implementation of a strategy designed to grow the business. • Managing the budget of the entire operation.
• Recruit/Interview and coach staff.
• Oversee daily operations of the business unit.
• Coordinate the development of key performance goals for functions and direct reports.
• Schedule and lead weekly team meetings.
• Develop strategies to improve overall quality and productivity.
• Generate business, cost and employee reports to shareholders.
• Successfully create and edit professional high quality pictures and videos to generate leads via social media.

Branch Manager
  • octobre 2016 à mai 2017

Administration duties.
• Ensured satisfactory customer relations.
• Supervise membership retention and sales.
• Handled and responded to complaints and incidents.
• Managed and monitored staff, prepared schedules and assigned duties. • Assistance in EMS licensing & coaching
of all My30minutes
trainers.
• Social media management (Facebook, Instagram etc)
• Event Management (Medical, Beauty, Sport, Exhibitions, Collaborations, etc)

Editor, Videographer à Photo & Videographer
  • Émirats Arabes Unis - Dubaï
  • janvier 2017 à avril 2017

Amman/Dubai/Vienna
• Filming, Photography, Post Production editing
• Clients including My30minutes - Dubai, NGO Jordan Better Workplace Assosciation

Personal Trainer
  • avril 2013 à juillet 2016

Vienna
• Scout, enroll clients.
• Consult members of the gym about their goals and introduce them to the personal training package.
• Demonstrate exercises and routines to clients.
• Create individual training plans & individual consulting.

Éducation

Diplôme, Electric Muscle Stimulation
  • à Glucker Kolleg
  • janvier 2016
Diplôme, Leadership & Management
  • à my30minutes
  • janvier 2016
Diplôme, PTFC Personal Training Foundation Course
  • à Holmes Place Academy
  • février 2014
Diplôme, Personal Training and Health Diploma
  • à PFA Academy
  • janvier 2013
Etudes secondaires ou équivalent, Matura
  • à High School
  • janvier 2010

Specialties & Skills

Training and Development
Marketing
Business
Positive Thinking
Leadership
CONSULTING
CUSTOMER RELATIONS
EVENT MANAGEMENT
EXHIBITIONS
BUDGETING
PHOTOGRAPHY
EDITING
COACHING

Langues

Arabe
Expert
Anglais
Expert
Français
Débutant
Allemand
Expert