Associate Director IT
Khidmah
Total years of experience :18 years, 2 Months
-Managing the IT, ERP and Document Control Departments.
-Responsible for short and long term planning, implementation and day-to-day operations of Company HQ and sites’ offices.
-Planning, supporting and assure the configuration and delivery all IT related services through the development of strategic plans, policies, programs.
-Provide clear project and change management programs, schedules and communications as required for all system changes.
-Setup & recommend budget and manage expenses/margins within approved budget constraints.
-IT infrastructure, Data Centers & Applications.
-Supervision on QMS (Quality Management System).
-Participated in SAP Implementation Project, as a Core team member in IT solution Manager & EDMS and other business modules, and as the Change Manager for the project.
-Managing all Telecommunication services.
-Managing the IT, ERP and Document Control Departments.
-Responsible for short and long term planning, implementation and day-to-day operations of Company HQ and sites’ offices.
-Planning, supporting and assure the configuration and delivery all IT related services through the development of strategic plans, policies, programs.
-Provide clear project and change management programs, schedules and communications as required for all system changes.
-Setup & recommend budget and manage expenses/margins within approved budget constraints.
-IT infrastructure, Data Centers & Applications.
-Supervision on QMS (Quality Management System).
-Participated in SAP Implementation Project, as a Core team member in IT solution Manager & EDMS and other business modules, and as the Change Manager for the project.
-Managing all Telecommunication services.
-Created the Policy and Procedures of IT Department.
-Oversee network and servers.
-Ensuring data is backed up on a regular basis
-Overseeing computer security and anti-virus updates etc.
-Carrying out computer "housekeeping" tasks
Providing IT support to computer users within the office
-First port of call and initial troubleshooting of IT problems and resolving.
-Logging all IT problems and resolutions
-Responsible of IT Purchasing (Administration).
-Ensuring all software is properly licensed.
-Providing input into IT strategy and annual IT budget.
-Prepared the IT Policy (IT manual) which is applied in the organization.
-Worked on the setup of the DR site.
Teaching and providing courses in:
MCSE, A+ & ICDL courses
It was a part-job
Controlling and managing the security systems, BMS (Building Management System), CCTV system, Card Access System and Time Attendance System, responsible for Telecommunication system, HSE representative & Customer Servicing.
MBA in Data Science & Artificial Intelligence