mohamed zizo, Room Attendant

mohamed zizo

Room Attendant

Savoy Hotel

Location
Egypt - Tanta
Education
Bachelor's degree, tourism and hotels
Experience
7 years, 8 Months

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Work Experience

Total years of experience :7 years, 8 Months

Room Attendant at Savoy Hotel
  • Egypt - Sharm el Sheikh
  • August 2017 to October 2018

Room Service Servers work in hotels and deliver orders to customers. Duties these
employees perform include maintaining supplies, taking orders, completing tasks
assigned by the manager, being polite to guests, collecting dirty dishes, and restocking
minibars. Our selection of resume samples suggests that successful candidates
demonstrate customer service orientation, proactivity, telephone etiquette, time
management, and attention to details. Employers select resumes mentioning a high school
diploma and hospitality training. Experience in the F&B industry may represent an
advantage.

waiter at kout food company
  • Kuwait - Al Kuwait
  • September 2016 to October 2017

there were four elements in this job
1- body hygiene like shave the beard, daily shower,
wash and iron clothes, hair cut, nail cutter, polish
shoes.
2- must know sequence of service very well waier will take orders and serve food and beverages to Guests in the restaurant. Always aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests. Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times
3- know all item in the menu very well and also waiter must inform the guest abut the taste of the food like (sweet - spicy )and all gredients
4-must be clever sales man and know how up sell item in the menu and how taking complete order(soup - salad - hot bitesand dips - main course -sweet and beverage) and know the main difference between
high sales, high profit items

Computer Technician at عمل حر
  • Egypt - Menoufia
  • January 2013 to July 2016

Computer Technician to install, maintain and repair computers and networks. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities.

As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality.

The goal is to install and maintain high quality networks and computer systems.

order taker at tiran island
  • Egypt - Sharm el Sheikh
  • January 2011 to November 2012

ww.tiranislandsharm.com)
•Safe keep, record and collect all keys and papers held within the Housekeeping Office
•Ensure the sorting of all daily activity reports in the Housekeeping Office
•Answer phone calls promptly, following proper telephone etiquettes as trained and per the
standards
•Record all incoming calls, ensure all messages are disseminated and followed up accordingly
•Handle all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing
•Update and maintain all housekeeping files
•Update and print out of the Opera system for the room discrepancy report by morning and
afternoon and ensure to submit a copy to Accounts and Front Office
•Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll
•Keep and maintain the cleanliness and tidiness of the Housekeeping Office
•Clear all outdated reports on a monthly basis based on the hotel standard for record keeping
Business or sector House keeping Department

Operator at REEF OASIS HOTEL / SHARM EL SHEIKH
  • to

Answers incoming calls.Directs call to guest rooms, staff, or departments through the switchboard
or PBX system.Places outgoing calls.Receives guest messages and deliver the same to the
guest.Logs all wake-up call requests and performs wake-up call services.Provides information
about hotel services to guests.Understand the telephone operator board or PBX switchboard
operations.Provides paging services for hotel guests and employees.Knows what action to take
when an emergency call is required.Monitors automated systems including fire alarms and
telephone equipment when engineering and maintenance department is closed.Assists in
reporting telephone equipment or service complaints and problems
Welcomes visitors by greeting them, in person or on the telephone; answering or referring
inquiries.Directs visitors by maintaining employee and department directories; giving
instructions.Maintains security by following procedures; monitoring logbook; issuing visitor
badges.Maintains telecommunication system by following manufacturer's instructions for house
phone and console operation
Business or sector FRONT OFFICE Department
EDUCATIONAND TRAINING

Education

Bachelor's degree, tourism and hotels
  • at El SADAT FACULTY
  • July 2009

Specialties & Skills

Language Skills
Computer Skills
FRONT OFFICE
MICROSOFT OFFICE
COMMUNICATION SKILLS
COMPUTER HARDWARE
RECORD KEEPING
RECEIVING
PAYROLL PROCESSING
RECORDING
TELEPHONE SKILLS

Social Profiles

Languages

Arabic
Expert
English
Expert
Spanish
Expert

Training and Certifications

food and safety (Certificate)
Date Attended:
February 2017
Valid Until:
December 2030
قرص فى اللغة لاسبانية (Training)
Training Institute:
rosetta stone
كورس فى اللغة الانجليزية (Training)
Training Institute:
يو تيوب
دورة الاكترونيات العملية (Training)
Training Institute:
you tube

Hobbies

  • الاكترونيات
    صيانة الكمبيوتر صيانة شاشات lcd صيانة الموبايل