VoIP Engineer (Voice Over Internet Protocol Engineer)
xtelesis datacom Pvt Ltd
Total des années d'expérience :1 years, 4 Mois
Troubleshooting and providing support of Cisco IPT for various clients.
Moving, Adding, Changing and Deleting Extensions.
Providing 24x7 support to the customer.
Configuration of user features such as speed dial, call forwarding, transfer, call park, call back, Extension mobility, Single number reach etc.
Troubleshooting of IP Phone registration issues.
Monitoring of Voice Gateways, SRST and call signaling protocols on Voice Gateways H.323, MGCP, and SIP.
Class of Service using Partitions and CSS.
Configuration and Troubleshooting of Cisco Unity Connection.
Monitoring & troubleshoot of FXS, FXO, ISDN T1 / E1 PRI.
Knowledge in handling of Service Calls (tickets).