نشوى ماهر

• Conduct end-to-end recruitment: sourcing, screening, interviewing, and selecting candidates.
• Manage employee relations and resolve conflicts; assist in developing and implementing HR policies.
• Upload and organize media assets in Mediabank; post engaging content to social channels.
• Generate and distribute QR codes for marble and tile product imagery.

• Coordinated complex, ever-changing travel arrangements and detailed itineraries.
• Oversaw and streamlined a variety of administrative tasks and office processes.
• Provided high-level support to executives, ensuring seamless daily operations.

• Scheduled and coordinated executive meetings; managed multiple calendars with precision.
• Prepared and edited correspondence, presentations, and corporate documents.
• Handled confidential information with integrity and maintained strict discretion.

• Resolved customer inquiries and issues across multiple channels with speed and accuracy.
• Managed customer accounts, delivering tailored solutions to meet individual needs.
• Handled a high volume of inbound calls, maintaining service quality and efficiency.