Group Trainer
Kamal Osman Jamjoom Trading LLC
Total years of experience :9 years, 10 Months
Assist department members on designing trainings that matches company & employees needs, test & review created materials.
Provide training for all departments include managerial & non-managerial position as per the department plan.
Conduct assessment center & provide detailed report with results to managers.
Work closely with individuals & evaluate hiw well employees have learned, provide one to one training to managers & employees when required.
Travel when required to provide training in other gulf country.
As an Employee Relation Specialist, my primary role is to provide assistant to managers & staff on HR related matters to ensure adherence to company policies & procedural guidlines, employee development & retention, this apply for UAE, Gulf & Moroccan employee which head count is not less than 1800 & not more than 2400 employee differentiate based on the turnover.My duties & responsibilities include but are not limited to the following:
Talent Development & Performance Management:
Design Personal Development Plan (PDP) for employee in managerial & non-managerial position.
Nominate employee to avail in-house training as per their PDP & performance appraisal result.
Coaches managers on conducting performance appraisal, developing action plan, setting goals & objectives for teammemvers.
Assist on conducting assessment center for employees nominated for promotion in managerial position & conduct one to one interview for employees in non-managerial position.
Employee Retention & Engagement:
Provide statistical analysis on employees turnover & recommendation on how to retain employees.
Ensure the visibility of the HRD among employees through regular visit in stores & workshops.
Provide & facilitate induction program, company policies & activities.
Assist on team building campaign in HR & other department.
Coaches managers how to motivate & improve employees moral & capabilities.
Employee Disciplinary & Policy Adherence:
Administers & implements the company's code of practice in accordance with the labor law.
Conducts investigation on issues that are related to breach of company policies, theft & others, present in Police Station, Public Prosecution, Courts & CID whenever required.
Travel when required to conduct investigation in other country.
Mediates & conducts conflict resolution session with employees.
Makes decision on the disciplinary issues as per the company policies & labor law. Interprets & advice managers & employees of personnel policies & of compensation program.
Administartive & Functions:
Facilitate employees movement such as transfer, resignation & termination.
Administers the employee's exit process including final settlement, exit interview & visa cancellation.
Provide assistant to all HR members (recruitment on all stages, handle medical insurance, annual salary review for all group), has the knowledge on all HR practice requirement.
Ensure to achieve sales target at good ATV.
Directing, monitoring & coordinating sectional processes, evaluations & plans, to guarantee standard running conditions & process productivity in accirdance to daily/monthly operation olans & schedule.
Present & ensure an excellent customer care & service.
Develop an inventory plan to maintain inventory data accuracy.
Submitting weekly & monthly data of performance to the upper management.
Conducting weekly/monthly store maintenance checks & follow ups of with other department to ensure standard level at stores.
Conducting weekly & monthly meeting to ensure store operation running within the plan.
Conducting semi & annually performance management meeting to all team & ensure plan is set for next period.
Auditing usage of consumable materials, & accordingly placing orders to ensure continual production with minimal idle stock.
Develop team working & plan the career path, thru providing professional team training, delegation plans, work shop & ensure highly motivation team spirit.
Managing expenses & ensuring to run store operation with low cost.
Successfully passed Area Sales Manager training & been nominated as best manager, handle as Area Sales Manager when required and do all the activity.