customer adviser
MTN Uganda
Total des années d'expérience :8 years, 10 Mois
Customer services
1-Obtains client information by answering telephone calls; interviewing clients; verifying information.
2-Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
3-Informs clients by explaining procedures; answering questions; providing information.
4-Maintains communication equipment by reporting problems.
5-Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
6-Updates job knowledge by studying new product descriptions; participating in educational opportunities.
7-Accomplishes sales and organization mission by completing related results as needed.
1 Ensure safe custody of all procurement records for the Company. 2 Taking proper custody of procurement records. 3 Checking the expiry dates and stock of some products. 4 Attend to inquiries from potential bidder and suppliers. 5 Writing different pieces of procurement information about some documents and attaching there photocopies on invoices. 6 Liaise with end users to the timely requisitions for the procuring and disposing entity.