Business Development Officer
Emirates NBD
Total des années d'expérience :6 years, 1 Mois
Establish and achieve sales targets and promote various banking services to
customers.
• Maintain effective relationship with customer analyze requirements and
recommend appropriate product and initiate growth for bank.
• Develop and maintain effective relationship with business contacts and industries.
• Evaluate flows of deals and provide support to various business banking processes.
• Analyze prospective customer for loan and determine appropriate candidate.
• Coordinate with various banking employees and develop relationship with new and
present clients.
• Develop strategies for more effective sales, both individually and as part of a team.
• Meet sales and revenue targets and work diligently to achieve.
Build relationships with clients through effective communication and exceptional
customer
service.
• Advise clients on creating profitable processes by investment opportunities, and
encounters.
• Schedule regular meetings and follow ups with clients to ensure satisfaction and
alignment of customer expectations.
• Act as point of contact for client feedback and escalate matters as appropriate.
• Maintain positive business and customer relationships in the effort to extend
customer lifetime value.
• Develop strategies for more effective sales, both individually and as part of a team.
• Ensure both the company and clients adhere to contract terms.
• Study competition through market analysis and update to find new ways to retain
customers. Meet sales and revenue targets and work diligently to achieve.
Attracting and servicing customers in the bank status corresponding VIP;
• Monitoring the implementation of sales plans
• Analysis of the results of the work of management and the preparation of
management reports;
• Preparation of reports on implementation of sales plans;
• Control of timely and proper workflow management;
• Increasing the coverage of the existing customer base of the bank products and
services to assist clients in their foreign trips, the rest of the functions performed are
identical with the functions performed in a
Presentations for potential VIP-clients and attract service to the Bank of products and
business services (elite cards, credit lines, bank loans at the program, deposits, safe
deposit boxes, payment cards, transfers, payments and other bank services);
• Implementation of the primary identification of customers when placing the products
/ services;
• Implementation of standards sales for key products VIP (elite card, deposit, etc.);
• Service existing clients, problem solving with VIP-clients;
• Providing quality customer service VIP-, available to VIP-clients on the mobile phone
(24 hours a day);
• Testing of base inactive target cards (telephone contacts with clients, closing inactive
cards in the customer's application);
• Execution of individual tasks, derived from functional manager. Observance
confidentiality, preservation of commercial and banking secrets;
• Keeping active own agent network.
Active promotion of credit cards (sales execution standards);
• The issuance of new credit cards and credit card holders;
constant telephone contact with customers (development regulations in contact
manager).
• Registration of contracts of bank deposits (term and demand deposits) in local and
foreign currency;
• Interest accrual and payment, closing of accounts and the issuance of deposit under
the terms of contracts;
• Working with insurance products (registration of contracts of life insurance and real
estate);
• Opening, maintenance, closing the salary, pension and social security cards;
• Settlement services are not residents of cash services, acceptance of utility
payments;
• Consulting clients on issues related to services provided by the Bank;
Kiev