Pardon Masuka

Manager, Client Due Diligence Operations Reporting and Governance في Standard Chartered - Zimbabwe

• زيمبابوي
• أشغل هذه الوظيفة منذ مارس 2018

Managing unit performance in terms of Client Due Diligence Periodic Reviews and Trigger Reviews.

Maintaining accurate metrics for the unit.

Reporting unit metrics in governance forums.

Ensuring that unit members follow set guidelines when executing their duties.

• أبريل 2015 إلى فبراير 2018

Driving end-to-end service delivery
•Service re-engineering initiatives
•Driving end-to-end complaint handling.

Operational Risk Manager في Standard Chartered Zimbabwe

• يناير 2014 إلى مارس 2015

Drafting and Auditing process flows
•Assessing and driving adherence to set policies and processes
•Conducting training on Operational Risk across the branch network

Statistical Analyst في ARCH Actuarial Consulting

• سبتمبر 2009 إلى يوليو 2012

Managing huge datasets
•Data preparation, analysis, interpretation and journal manuscript preparation