Parveen Vawda-Mactoom, Manager

Parveen Vawda-Mactoom

Manager

Sabre

Location
Mauritius
Education
High school or equivalent,
Experience
29 years, 3 Months

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Work Experience

Total years of experience :29 years, 3 Months

Manager at Sabre
  • Mauritius
  • My current job since February 2016

Manage the commercial, operational and financial activities of the
Sabre GSA.
Endorse the position of Sales for the region
Prepare budgets and forecasts and ensure targets are achieved and
market share increased
Conduct interviews for the region, performance reviews and
provide continuous coaching to drive teams towards performance.

Manager at GSA
  • Mauritius
  • October 2015 to February 2016

Manage the commercial, operational and financial activities of the
GSA of multiple representations
EndorsetheroleofManager, Sales, Marketing, FinanceandHR
Draw Strategy, Marketing, Sales and Promotional Plans for
each representation
Prepare Budgets and ensure monitoring as per agreed targets
Supervise staff, conduct reviews and provide employee orientation
GSA Manager - South African Airways
(Mauritius, Reunion and Seychelles)
Rogers Aviation- July2012- October2015
Manage the commercial, operational and financial activities of the
SAA GSA for Mauritius, Reunion, Seychelles and overlook
Madagascar
Design and implement airline strategy and sales plan for the region
and drive sales team to achieve objective
Plan and develop systems and procedures to improve operational
efficiency
Prospect, follow-up and conclude on Sales Leads
Endorse HR duties for the department and provide career
development advice to staff
Analyse and document business processes and problems and devise
timely solutions
Sound knowledge of the travel and tourism industry

Team Leader at South African Airways Rogers Aviation
  • January 2007 to July 2012

Manage the commercial, operational and financial activities of the
sales and ticketing
Act as trade support for the market
Develop travel consultancy skills and provide ongoing coaching to
subordinates and peers
Manage high revenue accounts

Supervisor at South African Airways Rogers Aviation
  • January 1999 to January 2007

Manage and drive the Sales and Ticketing team, the Reservations
team and the trade support
Assisttheteamtoresolvecomplexor out ofpolicyoperation
systems
Conclude all opportunities into sales

Reservations Officer at Rogers Aviation
  • Mauritius
  • January 1997 to January 1999

Provide high-quality service to customer while constantly improving
service delivery.
Focus on increasing sales, retaining key account customers and
achieving sales targets
Assist Supervisor in adherence to process and train and coach new
recruits

Reservations Clerk at Rogers Aviation
  • Mauritius
  • January 1989 to January 1994

Answer telephone calls and attend client queries

Sales Officer at Rogers Aviation-January1994– January1997
  • to

Build up client database and ensure retention

Education

High school or equivalent,
  • at Women
  • January 2009

in Networking (WIN)

Master's degree,
  • at University of Paris Dauphine /IAE Paris Sorbonne

courses: Certified Practitioner of Neuro Linguistic Programming Harvard Management Mentor Harvard Business School 2014 Harvard Management Mentor -E-Learning

Master's degree, Administration
  • at Women

Specialties & Skills

ANÁLISIS DE RENDIMIENTO
BUDGETING
COACHING
CUSTOMER RELATIONS
DELIVERY
MARKETING
QUALITY

Languages

Arabic
Expert
English
Expert
French
Expert
Urdu
Expert