Operation
Bayan
Total years of experience :7 years, 3 Months
- Writing business requirement specification(BRS) for an internal project,
- Writing user manual for clients
- Writing test cases for users,
- Develop script of call center,
- Writing and classify tickets in CRM.
- Design dynamic templates.
- Create dashboards
- As a part of main projects review documents such as:(BRS, SRS, validations docs...)
- Responsible for acceptance testing (UAT) for the new release of the systems.
- Review and rewrite industry classification,
- Review and develop procedures.
- Reporting to the top manager for enhancement business, process, quality, and system.
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