Business Analyst
Devoteam
Total des années d'expérience :3 years, 10 Mois
ITSM
ServiceNow
business analyst
gathering requirements
BRD documents
business analyst for CRM project
application support CRM system
Specialzed in Report and dashboard
Business Intelligence Using SAP BO
IDT and WEBI
ETL developer using Informatica
Mapping, Gap analysis, SCD types.
System analyst working with BRD and SRS
Gathering requirements from the users
Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
العمل على تحديد احتياجات المستفيد النهائي ونقلها الى العاملين على نظام ERP للحصول على اعلى كفاءة في النظام