Waiter
Grand Café
Total years of experience :8 years, 11 Months
Prepare timetable for employees.
* Train workers in food preparation, Service, Sanitation, and safety procedures.
* Observe and evaluate workers.
* Coordinate all aspects of stock delivers to assure constant availabilities.
* Complete daily closing actions which included cash computation, Sanity check,
preparations for next day.
* Assuring availability of POS systems.
Resolve customer complaints regarding food service.
* Train workers in food preparation, and in service, sanitation, and safety
procedures.
* Observe and evaluate workers and work procedures to ensure quality standards
and service, and complete disciplinary write-ups.
* Assign duties, responsibilities, and work stations to employees in accordance with
work requirements.
* Working with other supervisors to coordinate all aspects of stock deliveries and
keep accurate and up to date records.
* Work with management to ensure that the staff receives orientation training.
* Motivate staff with weekly sales incentives and rewards.
Positive food and beverage area ambiance.
* Training, coaching, and retaining qualified staff.
* Leading staff to superior levels of performance.
* Safe professional and personal practices.
* Effective business processes.
* Regularly monitors customer satisfaction and takes personal responsibility to
ensure it, Corrects problems promptly.
* Reach our goal and guest satisfaction.
* Responsible of all section and waiters.
* Motivate of my team and work as a team. Train and keep them on high
Performance.
* Working with the Restaurant Supervisor to ensure a smooth operation.
* Responsible for providing breakfast and dinner service.
* Point of Sale (POS) system operation.
Main duties as waiter:
* Provide customer services for up to eighty customers everyday
* Explaining the menu and specials to the customers
* Track record of successful client retention by serving methods
* Serve dishes at tables according to order
* Assist the manager to clean and close the restaurants
* Recommended dishes and drinks to customers
* Attended monthly staff meetings and training sessions Reach our
* Goal and guest satisfaction