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Amir Badawy, Reception & Customer Service Representative

Amir Badawy

Reception & Customer Service Representative·International Hospital

Kuwait

Bachelor's degree, ادارة اعمال

Work experience

Total years of experience: 8 years, 9 months

Reception & Customer Service Representative

April 2023 - December 2025

International Hospital

As Salimiyah, Kuwait

April 2023 - December 2025

Receiving patients and visitors, completing all their transactions, coordinating with on-site doctors, and following up on notifications and updates.

Company industry:
Medical Hospital
Job role:
Management

Receptionist / Customer Service

March 2023 - January 2025

International Hospital

As Salimiyah, Kuwait

March 2023 - January 2025

Receiving patients and visitors and completing all their related transactions accurately and quickly upon arrival

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Receptionist, Customer Service

March 2022 - January 2024

International Hospital

As Salimiyah, Kuwait

March 2022 - January 2024

Receiving patients and visitors, completing insurance transactions, and coordinating with doctors and appointments.

Company industry:
Medical Hospital
Job role:
Secretarial

reception director

January 2022 - October 2023

Al-Hadi Hospital

Al Kuwait, Kuwait

I found this job using Bayt.com

January 2022 - October 2023

Creating a file for the client and registering it to conduct insurance transactions and follow up on doctors’ appointments

Company industry:
Medical Hospital
Job role:
Hospitality and Tourism

خدمه عملاء

April 2017 - January 2023

مختبرات الكويتى الالمانى

Hawali, Kuwait

I found this job using Bayt.com

April 2017 - January 2023

Coordinating management and direct communication with customers and achieving the best available service

Company industry:
Medical Clinic
Job role:
Management

Customer Service Representative & Receptionist

May 2021 - March 2022

Kuwaiti German Laboratory - BSR Department, Daman Center

Hawali, Kuwait Hybrid

May 2021 - March 2022

Receiving patients and following up on their results

Company industry:
Medical Clinic
Job role:
Customer Service and Call Center

Customer Service Representative & Receptionist

February 2019 - February 2022

Kuwaiti German Laboratory - BSR Department,

Jabriya, Kuwait

February 2019 - February 2022

Receiving patients, scheduling home appointments, and sending results to clients

Company industry:
Laboratory & Quality Control
Job role:
Customer Service and Call Center

Reception & Customer Service Representative

April 2018 - January 2021

German Jar Allah German Customer Service Center

Hawali, Kuwait

April 2018 - January 2021

Receiving and contacting guests and coordinating doctors appointments

Company industry:
Medical Clinic
Job role:
Customer Service and Call Center

Education

الجامعه عين شمس

January 2007

January 2007

Bachelor's degree, ادارة اعمال

Egypt

GPA (rating): Very good

GPA (rating): Very good

Bachelor's degree in Business Administration, with a very good grade Detail and full explanation of investment funds and their role in the economy

Workers University - Ain Shams

January 2007

January 2007

Bachelor's degree, ادارة اعمال

Egypt

Workers University

January 2007

January 2007

Bachelor's degree, Business Administration

Egypt

Skills

Punctuality

Expert

الادارة

Expert

Achieving Targets

Expert

problem solving skills

Expert

Administrative

Expert

Developing Client Relationships

Expert

ASSISTANT MANAGER

Expert

BANKING

Expert

ENGLISH

Expert

GERMAN

Beginner

LANGUAGES

Expert

MANAGEMENT

Expert

DRIVING

Expert

CUSTOMER SERVICE

Expert

ARABIC

Expert

Receptionist

Expert

Front Office

Expert

Communication and customer service skills

Expert

BUSINESS ADMINISTRATION

Intermediate

CALMNESS UNDER PRESSURE

Intermediate

COORDINATING

Intermediate

CUSTOMER COMMUNICATIONS MANAGEMENT

Intermediate

CUSTOMER COMPLAINT RESOLUTION

Intermediate

PROBLEM SOLVING

Intermediate

PROFESSIONAL COMMUNICATION

Intermediate

Punctuality

Expert

الادارة

Expert

Achieving Targets

Expert

problem solving skills

Expert

Administrative

Expert

Developing Client Relationships

Expert

INTERPERSONAL COMMUNICATIONS

Intermediate

Social profiles

Personal Website
Personal Website

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
icdl
Ain Shams University
Jun 2007

Training
الجامعه
عين شمس
Aug 2007

Hobbies and interests

Reading history books

Interest in history and past eras

American Football