بسام طاهر

SAP B1 ERP implementation (Successful implementation for Finance, and supply chain management SCM Modules)
•Training the management team to the business best practices protocols to execute the policies and procedures implementation plan.
•leading the strategic and operational business planning to achieve business goals by developing the business through implementing the latest information technology solutions, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
•Determining business needs and identifying weaknesses.
•Developing the business cycles, and detailed project plans to drive changes and improvements.
•Organizing and managing business projects.
•Ensure implemented solutions perform as designed.
•Setting objectives and strategies for the IT department.
•Selecting and implementing suitable technology to streamline all internal operations and help optimize their strategic benefits.
•Designing and customizing technological systems and platforms to improve the business, & customer experience.
•Supervise recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies.
•Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.
•Monitor changes or advancements in technology to discover ways the company can gain competitive advantage.
•Establishes and maintains relationships with technology vendors and negotiates services and contracts.
•Adoption and implementation of the digital transformation project.

Preparing the IT policy and procedures.
•Preparing the IT budget and presenting plans and proposals to senior executives.
•Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
•Azure Active Directory Admin
•Exchange server on premise and Microsoft 365 online
•Exchange cloud 365 Migration.
•Project Manager for development of the corporate mobile application.
•Managing local area networks. installing, and maintaining routers, generating email addresses, and data backups.
•Network and Security enchantment by FortiGuard, SentinelOne, and other cyber security solution installation.
•Firewall setup and security policy using Fortinet
•IP Telephone configuration for all branches using AVAYA System
•Install Apigee Management for the server and manage it.
•Integrate the system of the company with Fasah
•ERP system implementation.
•Project Manager for development of the corporate mobile application.

ERP System administration.
•Microsoft 365 administration.
•Performing production support activities in application enhancement, assisting users in fixing the issues, issue resolution.
•Creating and overseeing protocols and procedures for the use of any new software applications.
•Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
•Assist the Solution provider in evaluating & testing of the solution.
•Manage and Change on the Document record approval cycle.