Senior barista-Trainer
CAP Academy- coffee trade company
Total years of experience :7 years, 10 Months
Trained a team of 15 baristas on all aspects of coffee preparation, highlighting the importance of delivering
exceptional customer service.
Organized and facilitated monthly barista training workshops, covering topics such as latte art, coffee roasting
techniques, and customer engagement strategies.
Managed a team of 5 baristas and ensured efficient operations in a busy café environment
Conducted ongoing training and development programs for barista staff, improving consistency in drink quality
and customer service
barista
